Temporary Intake Coordinator / Virtual Assistant for Therapy Group Practice (Remote)
• *Description:**
Inner Tranquility Counseling Group is seeking a highly organized temporary Intake Coordinator / Virtual Assistant to help convert incoming client inquiries into scheduled therapy appointments for our growing group practice in Virginia.
• *Primary Responsibilities:**
• Respond to Psychology Today, Zencare, website, and email inquiries quickly and professionally
• Follow up with potential clients via email/text
• Match clients with appropriate clinicians based on specialty, insurance, and availability
• Schedule consultations and intake appointments
• Track leads in spreadsheet/CRM
• Assist with clinician calendar coordination
• Support telehealth and in-office scheduling
• *Ideal Candidate:**
• Experience in mental health, healthcare admin, or therapy practice support preferred
• Excellent written communication
• HIPAA awareness preferred
• Strong organization and follow-up skills
• Familiarity with SimplePractice, TherapyNotes, Headway, Alma, or similar platforms is a plus
• *Project Type:** Temporary (30–90 days)
• *Hours:** 10–20 hours/week
• *Compensation:** $8–$18/hour depending on experience
• *Success Metrics:**
• Fast response time to inquiries
• Increased booked consultations
• Improved conversion from inquiry to intake
• Accurate scheduling and follow-up
• *To Apply:**
Please include:
1. Relevant healthcare or therapy office experience
2. Experience with intake/scheduling
3. Availability
4. Example of client communication/customer service
Apply tot his job
Apply To this Job
Inner Tranquility Counseling Group is seeking a highly organized temporary Intake Coordinator / Virtual Assistant to help convert incoming client inquiries into scheduled therapy appointments for our growing group practice in Virginia.
• *Primary Responsibilities:**
• Respond to Psychology Today, Zencare, website, and email inquiries quickly and professionally
• Follow up with potential clients via email/text
• Match clients with appropriate clinicians based on specialty, insurance, and availability
• Schedule consultations and intake appointments
• Track leads in spreadsheet/CRM
• Assist with clinician calendar coordination
• Support telehealth and in-office scheduling
• *Ideal Candidate:**
• Experience in mental health, healthcare admin, or therapy practice support preferred
• Excellent written communication
• HIPAA awareness preferred
• Strong organization and follow-up skills
• Familiarity with SimplePractice, TherapyNotes, Headway, Alma, or similar platforms is a plus
• *Project Type:** Temporary (30–90 days)
• *Hours:** 10–20 hours/week
• *Compensation:** $8–$18/hour depending on experience
• *Success Metrics:**
• Fast response time to inquiries
• Increased booked consultations
• Improved conversion from inquiry to intake
• Accurate scheduling and follow-up
• *To Apply:**
Please include:
1. Relevant healthcare or therapy office experience
2. Experience with intake/scheduling
3. Availability
4. Example of client communication/customer service
Apply tot his job
Apply To this Job