Temporary Case Administrator (Legal Support)
Description Temporary Case Administrator (Fully Remote) Up to 29 hrs/week | Up to $27.50/hr | Approx. 3-month assignment The American Arbitration Association (AAA) is seeking detail-oriented Temporary Case Administrators to support arbitration and mediation case administration. This fully remote role provides administrative and customer service support to ensure fair and efficient dispute resolution processes. Responsibilities: • Manage arbitration/mediation case tasks and schedules. • Communicate with parties, attorneys, arbitrators, and mediators. • Maintain accurate case records in the PRISM case management system. • Prepare and send correspondence; coordinate calls and video conferences. • Apply fee schedules and support billing activities. • Provide timely, professional customer service and problem-solving. Qualifications: • Associate’s degree or equivalent combination of education and relevant experience. • Strong written and verbal communication skills. • Ability to interpret legal documents and procedural rules. • Intermediate skills in Microsoft Outlook, Word, and Excel. • Highly organized with strong attention to detail; able to manage multiple priorities. • Professional, reliable, and able to maintain confidentiality. Work Environment: • Fully remote; requires a dedicated workspace and reliable internet. • Must be available during standard business hours. Apply tot his job