Temporary Call Center Representative
PEG's client, a nationally recognized car rental company, is seeking a Temporary Call Center Representative to support their team. This fully remote opportunity is approved for a 60-day contract and is ideal for professionals who thrive in a fast-paced, customer-focused environment and have strong communication and organizational skills.
Key Responsibilities:
ā¢ Take incoming calls from drivers, clients, and vendors regarding collision and glass claims
ā¢ Provide clear, accurate information while delivering a high level of customer service
ā¢ Document claim details and interactions thoroughly and efficiently
ā¢ Complete a small amount of assigned administrative work during off-queue hours
ā¢ Maintain professionalism and confidentiality when handling sensitive information
Qualifications:
ā¢ Previous call center or customer service experience preferred
ā¢ Strong verbal communication skills and professional phone presence
ā¢ Ability to manage multiple tasks in a fast-paced environment
ā¢ Detail-oriented with strong documentation skills
ā¢ Comfortable handling sensitive or claim-related conversations
ā¢ Must have a reliable high-speed internet connection
ā¢ Must provide your own computer/laptop suitable for remote work
Schedule & Work Environment:
ā¢ Monday through Friday
ā¢ 10:00 AM ā 7:00 PM CST
ā¢ Fully remote
This is a great opportunity to gain experience with a respected national brand while supporting an essential function within their Risk Management department.
Key Responsibilities:
ā¢ Take incoming calls from drivers, clients, and vendors regarding collision and glass claims
ā¢ Provide clear, accurate information while delivering a high level of customer service
ā¢ Document claim details and interactions thoroughly and efficiently
ā¢ Complete a small amount of assigned administrative work during off-queue hours
ā¢ Maintain professionalism and confidentiality when handling sensitive information
Qualifications:
ā¢ Previous call center or customer service experience preferred
ā¢ Strong verbal communication skills and professional phone presence
ā¢ Ability to manage multiple tasks in a fast-paced environment
ā¢ Detail-oriented with strong documentation skills
ā¢ Comfortable handling sensitive or claim-related conversations
ā¢ Must have a reliable high-speed internet connection
ā¢ Must provide your own computer/laptop suitable for remote work
Schedule & Work Environment:
ā¢ Monday through Friday
ā¢ 10:00 AM ā 7:00 PM CST
ā¢ Fully remote
This is a great opportunity to gain experience with a respected national brand while supporting an essential function within their Risk Management department.