Temporary Call Center Representative
PEG's client, a nationally recognized car rental company, is seeking a Temporary Call Center Representative to support their team. This fully remote opportunity is approved for a 60-day contract and is ideal for professionals who thrive in a fast-paced, customer-focused environment and have strong communication and organizational skills. Key Responsibilities: • Take incoming calls from drivers, clients, and vendors regarding collision and glass claims • Provide clear, accurate information while delivering a high level of customer service • Document claim details and interactions thoroughly and efficiently • Complete a small amount of assigned administrative work during off-queue hours • Maintain professionalism and confidentiality when handling sensitive information Qualifications: • Previous call center or customer service experience preferred • Strong verbal communication skills and professional phone presence • Ability to manage multiple tasks in a fast-paced environment • Detail-oriented with strong documentation skills • Comfortable handling sensitive or claim-related conversations • Must have a reliable high-speed internet connection • Must provide your own computer/laptop suitable for remote work Schedule & Work Environment: • Monday through Friday • 10:00 AM – 7:00 PM CST • Fully remote This is a great opportunity to gain experience with a respected national brand while supporting an essential function within their Risk Management department.