(Teleworking) American Express Customer Service Remote Job – Indeed Jobs US
September 13, 2025
American Express is a globally recognized leader in financial services, known for delivering outstanding customer support and offering trusted payment, travel, and expense management solutions. The company fosters a collaborative work environment that empowers its employees with the tools they need to succeed—whether they work onsite or remotely. As part of its commitment to excellence, American Express is hiring enthusiastic professionals who can represent the brand with integrity and care.
Job Summary:American Express is actively seeking Customer Service Representatives to work remotely from Tulsa, OK. This telework role is designed for individuals passionate about helping others and skilled in resolving issues efficiently. You'll engage with American Express card members to provide support, resolve inquiries, and ensure a positive customer experience—all from the comfort of your home.
Key Responsibilities:
Interact with customers via phone, email, and chat to assist with inquiries
Address questions related to billing, accounts, payments, and rewards
De-escalate concerns and offer timely, tailored solutions
Maintain detailed records of customer interactions and actions taken
Provide service that reflects the high standards of the American Express brand
Compensation & Benefits:
Competitive hourly wage with performance-based bonuses
Remote work environment with flexible scheduling
Paid training and development programs
Full suite of benefits, including health, dental, vision, and retirement options
Why Join American Express?
Be part of a mission-driven company with a strong ethical foundation
Enjoy working from home with supportive leadership and technology
Access growth opportunities within customer care and other departments
Contribute to a company known for putting people first—customers and employees alike
Location Requirement:Applicants must be based in Tulsa, OK or the surrounding region. A reliable internet connection and quiet, professional home office space are required for this fully remote position.
Qualifications:
High school diploma or equivalent required
Prior customer service experience preferred
Ability to multitask while delivering exceptional service
Strong communication and problem-solving skills
Self-directed and capable of working independently
If you’re passionate about customer satisfaction and want to join a company that values your contribution, apply now to start your journey with American Express!
Apply Now
Apply Now