(Teleworking) American Express Customer Service Remote Job in Tampa, FL

We are seeking motivated and customer-focused individuals in Tampa, FL to join American Express as Remote Customer Service Representatives. In this teleworking role, you will handle a range of customer service inquiries from the comfort of your home while upholding the company’s standard for excellence in support and care. Key Responsibilities: - Respond to customer inquiries through multiple channels (calls, chat, or email) - Resolve billing questions, manage transactions, and address card member needs - Provide personalized and proactive solutions to ensure customer satisfaction - Log all interactions accurately in internal systems - Represent the American Express brand with professionalism and empathy Compensation & Benefits: - Competitive hourly pay with performance-based incentives - Fully remote position with flexible scheduling - Comprehensive training to prepare you for success - Benefits include medical, dental, vision, 401(k), and paid time off Why Work With American Express? - Join a global company that values trust, service, and innovation - Enjoy the flexibility of working from home in Tampa - Be part of a team that recognizes your efforts and supports your goals - Build a career path within a company that encourages internal mobility Location Requirements: Applicants must reside in Tampa, FL or nearby areas. A quiet home office environment and reliable internet connection are essential for this role. Required Qualifications: - High school diploma or GED - Previous customer service experience is a plus - Excellent verbal and written communication skills - Ability to manage multiple tasks in a fast-paced environment - Self-motivated with strong organizational skills Ready to bring your passion for service to a company that values you? Apply now and start a meaningful remote career with American Express. Apply Job! Apply tot his job Apply tot his job