Telesales Agent, B2C Dental Savings Plans
Job Description:
• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
• Enroll consumers via inbound and outbound calls generated by company marketing efforts
• Follow a proven sales and compliance call flow to ensure quality and consistency
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
• Accurately document all interactions in line with standard operating procedures
• Participate in ongoing training and coaching to sharpen your skills and boost performance
• Adhere to all company policies, scripts, and designated processes
Requirements:
• 2–3 years of call center sales experience
• A high-energy, positive attitude with a passion for sales success and helping others
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
• Organizational skills, attention to detail, and ability to follow structured processes
• Ability to quickly learn, retain, and apply complex information to drive results
• Excellent communication, active listening, and analytical skills
• Proficiency in Microsoft Office
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
• Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
• A work environment free from background noise and distraction
Benefits:
• Competitive compensation
• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Sick Leave (if applicable)
• Paid Parental Leave
• Short Term Disability
• Income Protection
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities
Apply Now
Apply Now
• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
• Enroll consumers via inbound and outbound calls generated by company marketing efforts
• Follow a proven sales and compliance call flow to ensure quality and consistency
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
• Accurately document all interactions in line with standard operating procedures
• Participate in ongoing training and coaching to sharpen your skills and boost performance
• Adhere to all company policies, scripts, and designated processes
Requirements:
• 2–3 years of call center sales experience
• A high-energy, positive attitude with a passion for sales success and helping others
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
• Organizational skills, attention to detail, and ability to follow structured processes
• Ability to quickly learn, retain, and apply complex information to drive results
• Excellent communication, active listening, and analytical skills
• Proficiency in Microsoft Office
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
• Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
• A work environment free from background noise and distraction
Benefits:
• Competitive compensation
• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Sick Leave (if applicable)
• Paid Parental Leave
• Short Term Disability
• Income Protection
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities
Apply Now
Apply Now