TeleHear Provider - Remote (10:30 am - 7 pm CST)
Job title: TeleHear Provider - Remote (10:30 am - 7 pm CST) in Eden Prairie, MN at Starkey HearCare
Company: Starkey HearCare
Job description: Description :At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.We are looking for a dynamic TeleHear Provider that will work closely with local offices to help develop and support patient care through tele-hear programs. Working with the management team, they will help assess the technical issues around these programs, implement appropriate process and procedure, and help train local staff. Specific duties include being able to both test a patient remotely and take them through the sales and selection of a hearing aid, troubleshoot technical issues, and support other area offices when an Audiologist or provider is needed.Schedule: 10:30 am - 7:00 pm CST (M-F)Our Culture
An experienced team built around a culture of professional growth and knowledge-sharing
We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
We serve with passion, purpose and excellence
Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients
You Will
Counsel patient and assist local provider in the sales process
Be able to troubleshoot technical and tactical problems with a remote sales process
Provide diagnostic, sales verification or troubleshooting support remotely as needed: on demand or by appointment
Recommend, monitor and advise patient on the use and outcome of counseling tools
You Will Need
Audiology Degree (Master’s OR Au.D.)
3 years of retail dispensing
Working knowledge of market and business practices, especially tele-hear
Expert knowledge of software systems including MS Office and Starkey programming software
Good problem solving, analytical abilities, communication, organizational and interpersonal skills required
We are Proud to Offer
Competitive medical, dental and vision benefits
401(k) retirement plan with company match
Health savings account with a company contribution
Flexible spending accounts (medical and dependent care)
Paid employee assistance program
Paid Time Off
And More!
Salary and Other CompensationThe annual rate for this position is between $70,070.00 - $94,500.00 / yr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.This position is eligible for a bonus based upon performance results. There is no guarantee of payout.Benefits:The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and paid holidays annually.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.#LI-CS1#Audibel
Expected salary: $70070 - 94500 per year
Location: Eden Prairie, MN
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Company: Starkey HearCare
Job description: Description :At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.We are looking for a dynamic TeleHear Provider that will work closely with local offices to help develop and support patient care through tele-hear programs. Working with the management team, they will help assess the technical issues around these programs, implement appropriate process and procedure, and help train local staff. Specific duties include being able to both test a patient remotely and take them through the sales and selection of a hearing aid, troubleshoot technical issues, and support other area offices when an Audiologist or provider is needed.Schedule: 10:30 am - 7:00 pm CST (M-F)Our Culture
An experienced team built around a culture of professional growth and knowledge-sharing
We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
We serve with passion, purpose and excellence
Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients
You Will
Counsel patient and assist local provider in the sales process
Be able to troubleshoot technical and tactical problems with a remote sales process
Provide diagnostic, sales verification or troubleshooting support remotely as needed: on demand or by appointment
Recommend, monitor and advise patient on the use and outcome of counseling tools
You Will Need
Audiology Degree (Master’s OR Au.D.)
3 years of retail dispensing
Working knowledge of market and business practices, especially tele-hear
Expert knowledge of software systems including MS Office and Starkey programming software
Good problem solving, analytical abilities, communication, organizational and interpersonal skills required
We are Proud to Offer
Competitive medical, dental and vision benefits
401(k) retirement plan with company match
Health savings account with a company contribution
Flexible spending accounts (medical and dependent care)
Paid employee assistance program
Paid Time Off
And More!
Salary and Other CompensationThe annual rate for this position is between $70,070.00 - $94,500.00 / yr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.This position is eligible for a bonus based upon performance results. There is no guarantee of payout.Benefits:The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and paid holidays annually.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.#LI-CS1#Audibel
Expected salary: $70070 - 94500 per year
Location: Eden Prairie, MN
Apply for the job now!
Apply Now