Technology Vendor Management Lead - Virtual
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.
Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.
If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com.
This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.
We are seeking an experienced Technology Vendor Management professional with a strong background in technology products, within the benefits administration space, to lead vendor and product alignment across our IT landscape. This role focuses on ensuring the products and platforms we invest in are intentional, well‑aligned, and delivering value.
You will partner closely with Strategic Sourcing, Finance, Security, and IT teams to ensure technology investments deliver value, manage risk, and support business outcomes. This is an individual contributor role with high visibility and cross‑functional impact.
What You’ll Do
• Own the lifecycle management of technology vendors, including onboarding, renewal, and exit
• Partner with Strategic Sourcing and Finance on vendor strategy, contracts, and cost optimization
• Establish vendor governance, performance standards, and review cadence
• Define and track KPIs, SLAs, and service metrics; hold vendors accountable for delivery and quality
• Evaluate technology products and vendor alternatives to ensure alignment with IT strategy and architecture
• Support vendor risk, security, and compliance assessments in partnership with Security and Risk teams
• Serve as the primary IT point of contact for vendor performance, escalation, and relationship management
What You Bring
• 5+ years of experience in IT vendor management, technology sourcing, or supplier management
• Experience managing vendors across SaaS, cloud, platforms, infrastructure, or managed services
• Solid understanding of contracts, SLAs, and vendor performance management
• Financial acumen, including experience influencing or managing technology spend
• Proven ability to work cross‑functionally and influence without direct authority
Application and Interview
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Alight requires all virtual interviews to be conducted on video.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger,
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.
Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.
If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com.
This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.
We are seeking an experienced Technology Vendor Management professional with a strong background in technology products, within the benefits administration space, to lead vendor and product alignment across our IT landscape. This role focuses on ensuring the products and platforms we invest in are intentional, well‑aligned, and delivering value.
You will partner closely with Strategic Sourcing, Finance, Security, and IT teams to ensure technology investments deliver value, manage risk, and support business outcomes. This is an individual contributor role with high visibility and cross‑functional impact.
What You’ll Do
• Own the lifecycle management of technology vendors, including onboarding, renewal, and exit
• Partner with Strategic Sourcing and Finance on vendor strategy, contracts, and cost optimization
• Establish vendor governance, performance standards, and review cadence
• Define and track KPIs, SLAs, and service metrics; hold vendors accountable for delivery and quality
• Evaluate technology products and vendor alternatives to ensure alignment with IT strategy and architecture
• Support vendor risk, security, and compliance assessments in partnership with Security and Risk teams
• Serve as the primary IT point of contact for vendor performance, escalation, and relationship management
What You Bring
• 5+ years of experience in IT vendor management, technology sourcing, or supplier management
• Experience managing vendors across SaaS, cloud, platforms, infrastructure, or managed services
• Solid understanding of contracts, SLAs, and vendor performance management
• Financial acumen, including experience influencing or managing technology spend
• Proven ability to work cross‑functionally and influence without direct authority
Application and Interview
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Alight requires all virtual interviews to be conducted on video.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger,