Technical Writer III
Description:
• Create comprehensive technical documentation for a developer audience
• Stay current on identity security technologies and Ping Identity product releases
• Revise existing API documentation and create content for new APIs, use cases, and other developer-oriented resources
• Collaborate with lead writers, engineers, product managers, and other stakeholders to define project requirements
• Develop documentation plans and schedules
• Achieve and maintain relevant product knowledge
• Maintain consistency in tone and style.
Requirements:
• Bachelor’s Degree in English, Journalism, or a related field, or Master’s Degree in Technical Communication, or Bachelor’s degree in Computer Science, Information Systems
• 5+ years of technical writing, preferably for SaaS products
• Experience writing content for developer audiences
• 2+ years of demonstrable, recent experience in API documentation
• Experience with Git and Markdown
• Experience testing API queries successfully and verifying response data
• Experience with writing in a Docs as Code environment
• Proven ability and initiative to learn new tools and technologies
• Excellent written and verbal English-language communication skills
• Strong attention to detail, with an eye for improving existing work.
Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Apply Now
Apply Now
• Create comprehensive technical documentation for a developer audience
• Stay current on identity security technologies and Ping Identity product releases
• Revise existing API documentation and create content for new APIs, use cases, and other developer-oriented resources
• Collaborate with lead writers, engineers, product managers, and other stakeholders to define project requirements
• Develop documentation plans and schedules
• Achieve and maintain relevant product knowledge
• Maintain consistency in tone and style.
Requirements:
• Bachelor’s Degree in English, Journalism, or a related field, or Master’s Degree in Technical Communication, or Bachelor’s degree in Computer Science, Information Systems
• 5+ years of technical writing, preferably for SaaS products
• Experience writing content for developer audiences
• 2+ years of demonstrable, recent experience in API documentation
• Experience with Git and Markdown
• Experience testing API queries successfully and verifying response data
• Experience with writing in a Docs as Code environment
• Proven ability and initiative to learn new tools and technologies
• Excellent written and verbal English-language communication skills
• Strong attention to detail, with an eye for improving existing work.
Benefits:
• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)
Apply Now
Apply Now