Technical writer- AI Chatbot

Role: Technical Writer Location:100% Remote PRIMARY RESPONSIBILITIES: • Produce high-quality documentation that blends instructional and technical writing, meets applicable standards, and is appropriate for its intended audience. • Work with product managers, product marketing, and engineers to obtain an in-depth understanding of client processes and technology, and the documentation requirements. • Help create and maintain a library of documentation. • Effectively communicate ideas and concepts to other team members, cross-functional team members, and deliver projects on time. • Collaborate well with cross-functional team members to perform necessary writing, copyediting, and/or proofreading needs. • Balance multiple projects with differing and aggressive timelines, deliverables, and expectations. • Audits and evaluates existing content and recommends changes/rewrites to meet brand guidelines and content standards. • System documentation, User Guides, FAQs, Integration, and API Developer Guides • Other duties as assigned. SKILLS & QUALIFICATIONS: • 3 5 years of relevant experience with high-tech learning, such as SaaS, software, or hardware. • experience with AI documentation. • Proven working experience in technical writing of software documentation. • Must be able to organize ideas and be able to translate technical terms into text appropriate for a global audience. • Strong experience owning an end-to-end documentation creation process. • Ability to adapt well to change. • Strong written and verbal communication skills • Creative; finding creative solutions to challenges and excited about learning as well as applying critical thinking. Apply tot his job