Technical Program Manager
*This role is on-site but open to remote for the right candidate
About Overwatch Mission Critical
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose.
Role Overview
We’re looking for a Technical Program Manager to drive execution across critical, cross-functional platform and technology initiatives.
This role is technical in nature, with a focus on systems, platforms, and IT coordination rather than software development or engineering. You will partner closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is clearly prioritized, tracked, and delivered on time.
This role requires strong ownership, a bias toward action, and the ability to solve problems in real time as they arise. It is not responsible for system design or development, but for ensuring systems and platforms are successfully delivered and adopted across the business.
You will play a central role in executing large-scale system, platform, and process optimization initiatives, working closely with Technology, Platform, and IT Operations teams.
This role sits at the intersection of business execution and system enablement.
What You’ll Do:
Drive Program Execution
Support day-to-day execution of key programs, including large-scale system, platform, and IT-related rollouts
Manage timelines, milestones, dependencies, and deliverables across teams
Track progress against plan and drive accountability across stakeholders
Identify risks early and escalate with clear options and recommendations
Coordinate cross-functional dependencies across platform, IT, external partners, and business teams to ensure seamless delivery
Create Visibility & Structure
Maintain program plans, dashboards, and reporting in a centralized system (e.g., Smartsheet)
Ensure work is clearly defined, prioritized, and aligned to business goals
Prepare and support weekly and monthly program reviews
Provide clear, concise updates to stakeholders
Coordinate Across Teams
Partner with platform, IT, and business teams to drive alignment and execution across system and process initiatives
Facilitate working sessions and cross-functional meetings
Ensure decisions are documented and next steps are clear
Follow through to ensure execution stays on track
Support Platform & IT Initiatives
Support rollout and drive adoption of core business platforms (e.g., Salesforce, HRIS)
Partner with IT Operations to coordinate system access, readiness, and deployment activities
Translate business requirements into actionable tasks and timelines
Support testing, validation, and readiness activities prior to system and platform launches
Track adoption and usage of new systems and workflows post-launch
Support Delivery Operations
Implement tools, templates, and processes defined by the Director
Contribute to building repeatable program management practices
Continuously identify opportunities to improve efficiency and execution
What Success Looks Like
Programs are organized, on track, and progressing without constant intervention
Successful rollout and adoption of systems and platforms with minimal disruption to the business
Strong adoption and consistent usage of systems and workflows across teams
Clear, consistent visibility into progress, risks, and next steps
Strong coordination across teams with minimal friction
Reliable execution that builds trust and confidence across the organization
What We’re Looking For:
5–8+ years of experience in program management, project management, or operations
Experience supporting system implementations, platform rollouts, or technology-related initiatives is preferred
Experience working alongside platform, IT, or systems teams (not required to be hands-on technical)
Ability to translate business needs into structured execution plans across systems and platforms
Ability to work effectively with both technical and non-technical teams
Strong organizational skills with high attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced environment
Clear communicator who can keep teams aligned and informed
Comfortable working in ambiguity and bringing structure where needed
Experience with program management tools
Strong problem solver with a bias toward action. Able to take loosely defined problems, bring structure, and drive to resolution without needing constant direction
Benefits:
Overwatch Construction offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, paid time off, and relocation assistance available.
OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
About Overwatch Mission Critical
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose.
Role Overview
We’re looking for a Technical Program Manager to drive execution across critical, cross-functional platform and technology initiatives.
This role is technical in nature, with a focus on systems, platforms, and IT coordination rather than software development or engineering. You will partner closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is clearly prioritized, tracked, and delivered on time.
This role requires strong ownership, a bias toward action, and the ability to solve problems in real time as they arise. It is not responsible for system design or development, but for ensuring systems and platforms are successfully delivered and adopted across the business.
You will play a central role in executing large-scale system, platform, and process optimization initiatives, working closely with Technology, Platform, and IT Operations teams.
This role sits at the intersection of business execution and system enablement.
What You’ll Do:
Drive Program Execution
Support day-to-day execution of key programs, including large-scale system, platform, and IT-related rollouts
Manage timelines, milestones, dependencies, and deliverables across teams
Track progress against plan and drive accountability across stakeholders
Identify risks early and escalate with clear options and recommendations
Coordinate cross-functional dependencies across platform, IT, external partners, and business teams to ensure seamless delivery
Create Visibility & Structure
Maintain program plans, dashboards, and reporting in a centralized system (e.g., Smartsheet)
Ensure work is clearly defined, prioritized, and aligned to business goals
Prepare and support weekly and monthly program reviews
Provide clear, concise updates to stakeholders
Coordinate Across Teams
Partner with platform, IT, and business teams to drive alignment and execution across system and process initiatives
Facilitate working sessions and cross-functional meetings
Ensure decisions are documented and next steps are clear
Follow through to ensure execution stays on track
Support Platform & IT Initiatives
Support rollout and drive adoption of core business platforms (e.g., Salesforce, HRIS)
Partner with IT Operations to coordinate system access, readiness, and deployment activities
Translate business requirements into actionable tasks and timelines
Support testing, validation, and readiness activities prior to system and platform launches
Track adoption and usage of new systems and workflows post-launch
Support Delivery Operations
Implement tools, templates, and processes defined by the Director
Contribute to building repeatable program management practices
Continuously identify opportunities to improve efficiency and execution
What Success Looks Like
Programs are organized, on track, and progressing without constant intervention
Successful rollout and adoption of systems and platforms with minimal disruption to the business
Strong adoption and consistent usage of systems and workflows across teams
Clear, consistent visibility into progress, risks, and next steps
Strong coordination across teams with minimal friction
Reliable execution that builds trust and confidence across the organization
What We’re Looking For:
5–8+ years of experience in program management, project management, or operations
Experience supporting system implementations, platform rollouts, or technology-related initiatives is preferred
Experience working alongside platform, IT, or systems teams (not required to be hands-on technical)
Ability to translate business needs into structured execution plans across systems and platforms
Ability to work effectively with both technical and non-technical teams
Strong organizational skills with high attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced environment
Clear communicator who can keep teams aligned and informed
Comfortable working in ambiguity and bringing structure where needed
Experience with program management tools
Strong problem solver with a bias toward action. Able to take loosely defined problems, bring structure, and drive to resolution without needing constant direction
Benefits:
Overwatch Construction offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, paid time off, and relocation assistance available.
OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.