Technical Operations Specialist

ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings. We’re looking for a dedicated and tech-savvy Technical Operations Specialist to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs. This is a full-time remote position. This job is for you if you are Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges. Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently. Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions. Are a team player who enjoys collaborating across departments to improve systems and workflows. Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency. Responsibilities Analyze and improve existing processes across different departments (for example, Sales/Customer Support, etc.) Reduce manual work using automation tools and AI-based solutions Handle technical requests in internal chats, including resolving issues related to tools such as HubSpot, Aircall, Stripe, and similar platforms Research tools, workflows, and technical solutions to support business needs Design and introduce new processes that improve operational efficiency