Technical Operations Analyst, Night Shift - Work From Home

Remote Full-time
Introduction to Our Company
Let's build something amazing together. We're a cutting-edge technology firm seeking a talented and self-motivated Technical Operations Analyst to join our growing team in Chicago. As a global leader in our industry, we're committed to innovation, teamwork, and continuous improvement. Our company culture emphasizes collaboration, creativity, and a passion for all things systems-related, from hardware and networking to software build, deployment, automation, and tooling.

Job Overview
We're looking for a skilled Technical Operations Analyst to join our globally distributed team, responsible for supporting our low-latency electronic trading systems. As a key member of our team, you'll interact with all functional areas within the firm, working closely with developers, quants, and traders to drive success. This position requires a strong and diverse skillset in relevant areas, including Linux, Python, and networking concepts such as DNS, TCP, and UDP.

Key Responsibilities

Build and maintain process management and monitoring toolkits leveraging scripting languages (Python preferred)
Collaborate with development teams to improve the operational stability and functionality of existing and new trading systems
Configure and manage low-latency, high-availability trading systems, working closely alongside developers, quants, and traders
Coordinate, plan, and execute firm-wide changes within a global change management framework
Triage, prioritize, and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications
Develop and maintain a deep understanding of our systems, including hardware, networking, and software components
Provide exceptional communication and collaboration skills, working closely with cross-functional teams to drive success


Qualifications
To be successful in this role, you'll need:

A BA degree or higher in Computer Science, Engineering, Information Science, or a similar technical field (preferred)
A strong understanding of Linux and experience working with Linux-based systems
Experience building process management and monitoring toolkits leveraging scripting languages (Python preferred)
Experience working with development teams to improve the operational stability and functionality of existing and new trading systems
Experience configuring and managing low-latency, high-availability trading systems, working closely alongside developers, quants, and traders
Ability to triage, prioritize, and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications
Understanding of networking concepts such as DNS, TCP, UDP, and other relevant protocols
Exceptional communication and collaboration skills, with the ability to quickly build trust with trading and technology teams


Preferred Qualifications

Experience working in a fast-paced, dynamic environment with a focus on continuous integration and test-driven development
Knowledge of cloud-based technologies and experience working with cloud-based systems
Familiarity with agile development methodologies and experience working in an agile environment
Experience with automation tools and scripting languages, such as Ansible, Puppet, or Chef


Skills and Competencies
To succeed in this role, you'll need to demonstrate:

Strong technical skills, including Linux, Python, and networking concepts
Excellent problem-solving skills, with the ability to triage and troubleshoot complex issues
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
Ability to work independently and as part of a team, with a strong focus on teamwork and collaboration
Strong attention to detail and ability to maintain a high level of accuracy in a fast-paced environment


Career Growth Opportunities
At our company, we're committed to helping our employees grow and develop their careers. As a Technical Operations Analyst, you'll have access to:

Ongoing training and professional development opportunities, including workshops, conferences, and online courses
Mentorship and coaching from experienced professionals in the field
Opportunities to work on high-impact projects and contribute to the development of our trading systems
A collaborative and dynamic work environment that encourages innovation and creativity


Work Environment and Company Culture
Our company culture is built on a foundation of teamwork, collaboration, and continuous improvement. We believe in:

Fostering a culture of innovation and creativity, where employees are encouraged to think outside the box and develop new solutions
Providing a supportive and inclusive work environment, where employees feel valued and respected
Encouraging ongoing learning and development, with opportunities for professional growth and advancement
Recognizing and rewarding outstanding performance, with competitive compensation and benefits packages


Compensation and Benefits
We offer a competitive compensation package, including:

A salary range that's competitive with industry standards
A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program
Opportunities for professional growth and advancement, with ongoing training and development opportunities
A dynamic and supportive work environment, with a focus on teamwork and collaboration


Conclusion
If you're a motivated and talented Technical Operations Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. With a competitive compensation package, ongoing training and development opportunities, and a collaborative and dynamic work environment, this is a chance to take your career to the next level and be part of a successful and growing team.
Don't miss out on this opportunity to join our team and contribute to the development of our cutting-edge trading systems. Apply now and let's discuss how you can become a vital part of our success story.
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