Technical Content Writer

Remote Full-time
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations. As a Technical Content Writer, you will create accurate and engaging technical content, manage documentation, and collaborate with various teams to deliver high-quality projects efficiently.ResponsibilitiesWork cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilitiesEnsure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and morePeer review content using best practices from Odoo’s global and US-specific guidelinesWrite quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flowsIndependently author new technical support and user documentation articlesRevise and maintain existing content written by multiple contributors over different Odoo versionsRead and write in RST markup and submit new/improved documentation using GitPerform content and technical reviews using GitHubManage tasks using Odoo Project, adhering to an annual content calendarSkillsBachelor's Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field1+ year of experience in technical writing, focusing on business applications or software platformsA portfolio of writing samples that demonstrate technical documentation skillsExperience with technical documentation, specifically within ERP or SaaS environmentsProficiency with Git/GitHub or similar version control systems, or a willingness to learnAbility to handle multiple projects and meet deadlines in a fast-paced, dynamic environmentExperience working with SaaS platforms or within a SaaS company environmentBenefitsHealthcareDentalVisionLife InsuranceFSAHSA Matching401K MatchingCommuter BenefitsPTO (Paid-time-off)Paid sick daysPaid holidaysEmployee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesCompany OverviewOdoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is http://www.odoo.com.



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