Technical Account Manager, Cybersecurity

Remote Full-time
Job Description:
• Drive Technical Adoption: Partner with customers to craft and execute strategies that drive deep integration of AQtive Guard within their infrastructure.
• Lead Strategic Reviews: Facilitate technical discussions and hands-on sessions to demonstrate best practices and ensure customers maximize their security ROI.
• Resolve Complex Challenges: Proactively identify and troubleshoot technical bottlenecks, collaborating with engineering to resolve high-stakes security issues.
• Orchestrate Cross-Functional Impact: Coordinate between Sales, Product, and Engineering to ensure a seamless customer experience from implementation through expansion.
• Proactive Support: Anticipate technical challenges, develop mitigation strategies, and drive best practices to optimize performance and security.

Requirements:
• 5+ years of technical experience in cybersecurity, with at least 2 years in a high-touch, customer-facing role (e.g., TAM, Security Architect, or Sales Engineer)
• Deep Security Domain Expertise: Strong understanding of networking, security protocols, PKI, encryption, and vulnerability management
• Proven Project Leadership: Demonstrated ability to manage multiple complex technical engagements and deliver projects on time and within scope
• Technical Proficiency: Hands-on experience with enterprise cloud technologies (AWS, Azure, or GCP) and a solid understanding of software architecture
• Elite Communication: Exceptional ability to articulate complex cryptographic and AI security concepts to both technical and non-technical audiences

Benefits:
• Comprehensive medical, dental, and vision coverage for employees and dependents with generous employer premium contributions
• Retirement savings with company matching
• Paid parental leave
• Inclusive family-building benefits
• Flexible paid time off
• Company-wide seasonal breaks
• Support for flexible work arrangements that enable sustainable performance
• Opportunities for continuous learning and growth through on-the-job development, cross-functional collaboration, and access to internal learning and development programs

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