Tech Support Specialist Needed for Affiliate Marketing Company

Remote Full-time
Tech Support for High-Volume Media Buying Team

Job Type: Part-Time / Flexible

Location: Remote

Industry: Affiliate Marketing / Online Advertising

Start Date: ASAP

ABOUT US

We’re a performance-driven affiliate marketing team running high-volume campaigns on Meta (Facebook & Instagram), focused primarily on the Dating vertical.

As our business scales, we’re facing growing friction from tech issues, profile validations, Meta bans and making sure that new set ups are quickly launched and robustly structured. To keep our media buyers focused on what they do best — scaling — we need a sharp and reliable Tech Support Specialist who can further build and manage our tech infrastructure.

THE ROLE

This is a key role in our team. You’ll be responsible for both the technical upkeep of our infrastructure and the set up of new assets, BMs & ad accounts . You’ll work closely with our founders to streamline our operations.

RESPONSIBILITIES

- Troubleshoot and handle issues within Meta's ecosystem: bans, rejections, verifications

- Create & manage profiles, pages, BMs and other assets

- Setting up new ad accounts & warming them up

- Solve issues with ad disapprovals, redirect errors, or infrastructure problems

- Keep everything organised with clear documentation & logs.

REQUIREMENTS

- Experience with Meta Ads, Business Manager workflows

- Strong problem solving skills

- Familiarity with anti-detect browsers

- Experience with managing multiple Business Managers & accounts at the same time

- Skilled in Google Sheets, checklists & file management

- Highly organised, fast, and responsive — you don’t drop the ball

- Good written English; ability to clearly communicate and document tasks

- Ability to work async and handle tasks with minimal supervision

BONUS POINTS FOR:

- Experience with proxies

- Background in affiliate marketing or media buying support

- Ability to work during EU time zone hours or be on-call for urgent fixes

WHAT YOU GET

- Flexible remote work with part-time or project-based structure

- Long-term opportunity with a team that values results

- Be a core part of a growing performance team

- Direct impact on business growth and operational efficiency

TO APPLY, PLEASE INCLUDE:

- A short intro about yourself and your relevant experience

- Examples of tech tasks you’ve handled

- Your availability and timezone

Make our campaigns run smoother, faster, and better. Apply now to become the tech backbone of our operation!

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