Tech Support Specialist
Tech Support Specialist
Apply Now Full Job Title: Tech Support Specialist
Job Number: R2410-43231 Location: Evansville, Indiana...
Date Posted: 10/02/2024
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats.
Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills.
A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development.
In the Role
Password Administration
Chat Support
Supporting customer applications, account servicing, and branch balancing
Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email
Assisting other departments with responsibilities and business needs
Requirements
Strong verbal and written communication skills
Aptitude for critical thinking and problem solving
Capability to multitask
Open minded towards change and dynamic workplace
Flexible and Adaptable
Customer Service Mindset
High attention to detail
Ability to work independently and within a team
Location
Evansville, IN - Hybrid
Hours
During the 10-week training course, hours will be 8 AM - 5 PM.
After being fully trained, the hours will vary according to the schedule below:
Mon - Friday shifts are as follows:
7 AM - 4 PM
8 AM - 5 PM
9 AM - 6 PM
10 AM - 7 PM
11 AM - 8 PM
12 PM - 9 PM
Saturday shift is 7:00 AM - 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Apply Now
Apply Now
Apply Now Full Job Title: Tech Support Specialist
Job Number: R2410-43231 Location: Evansville, Indiana...
Date Posted: 10/02/2024
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We strive to assist the company in all technical aspects and provide support through inbound calls and chats.
Applicants must display a strong aptitude for customer service and be motivated to learn financial and technical skills.
A comprehensive 10-week training program is provided to all new team members along with excellent opportunities for career growth and development.
In the Role
Password Administration
Chat Support
Supporting customer applications, account servicing, and branch balancing
Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email
Assisting other departments with responsibilities and business needs
Requirements
Strong verbal and written communication skills
Aptitude for critical thinking and problem solving
Capability to multitask
Open minded towards change and dynamic workplace
Flexible and Adaptable
Customer Service Mindset
High attention to detail
Ability to work independently and within a team
Location
Evansville, IN - Hybrid
Hours
During the 10-week training course, hours will be 8 AM - 5 PM.
After being fully trained, the hours will vary according to the schedule below:
Mon - Friday shifts are as follows:
7 AM - 4 PM
8 AM - 5 PM
9 AM - 6 PM
10 AM - 7 PM
11 AM - 8 PM
12 PM - 9 PM
Saturday shift is 7:00 AM - 3:30 PM, with a day off throughout the week. You will not be required to work more than one Saturday a month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Apply Now
Apply Now