Team Member

Presents a neat, clean appearance, in company uniform
Greets each customer they encounter with a smile and a word of welcome or departure
Maintains a clean and safe environment for customers
Serves customers according to all company procedures and standards

Cooperation with peers work with fellow employees as part of a team, helps others when they need a hand
Demonstrates a positive and enthusiastic attitude with co-workers
Helps new employees through training and orientation
Demonstrates patience and understanding when training others
Keeps other employees informed about what he/she is doing

Attendance is personally reliable
Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
Provides appropriate notice when unable to be at work
Provides written notice for being late or absent as required
Understands and uses approved time keeping system

Cooperation with Management is open and receptive to requests, demonstrates flexibility and dependability
Demonstrates a positive and enthusiastic attitude with management
Adjusts positively to requests for change from managers
Accepts procedural changes positively and without loss of effectiveness
Alerts management to station needs
Anticipates problems and brings them to managements attention
Follows through with all commitments made

Initiative and Energy takes action without being told, goes beyond what is simply required, maintains a high activity level
Helps others when needed without being asked
Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
Is effective working on more than one task at a time
Finishes tasks completely once begun
Suggests ideas for solving problems, improving procedures, etc.

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