Tax Analyst, Tax Technology Support

Job Description: • Provide technical and operational support for tax engine configuration, process automation, and reporting • Optimize tax workflows, ensuring compliance, and delivering accurate reporting for client engagements • Collaborate with internal teams and clients to troubleshoot issues, implement solutions, and enhance tax technology processes • Configure, test, and maintain tax engines and ERP systems for client projects • Automate tax processes and reporting workflows using data transformation tools and scripting solutions • Validate and process client data for accuracy and compliance with tax regulations • Work closely with customers to understand their needs, promote customer satisfaction, retention, and success • Review and analyze business process inputs, document variables and constraints, define prospective outcomes, and recommend solutions • Process and troubleshoot customer workflows using data transformation tools • Respond to client inquiries and provide support for tax engine functionality and process issues • Collaborate with team members to identify and implement process improvements • Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy. Requirements: • Bachelor’s degree in Accounting, Business, Information Systems, or related field required • 1+ year of professional experience; internship or related exposure preferred • Proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel skills preferred • Familiarity with tax engines (Vertex, Avalara, OneSource) and ERP systems (SAP, Oracle, Microsoft Dynamics) • Strong organizational skills and attention to detail • Excellent verbal and written communication skills • Ability to manage multiple priorities and meet deadlines Benefits: • Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) • Company paid parental leave • Generous time off package • Multiple benefit plans, eligibility begins on day one of employment • Culturally focused on work/life balance, mental health, and the overall wellness of our employees