Talent Services Account Manager
Do you have experience in customer service, account management or a technical implementation role? Ready to kickstart your career in Talent Services? If so, become a full-time Talent Services Account Manager with isolved Talent Acquisition!
This is not just a customer service job; it's a chance to reshape the HR and recruiting landscape while enjoying the freedom of a remote position. You'll work 40 hours per week (M-F, 8 AM-5 PM PST).
We also provide great benefits such as:
Flexible time off (FTO)
4.5-day workweek schedule
A 401(k)
Flexible spending accounts (FSAs)
Medical, dental, vision, life, and other insurance options
A robust referral program
Down-to-earth, casual environment with a positive, team-oriented culture
ABOUT ISOLVED TALENT ACQUISITION
At isolved Talent Acquisition, we're more than a business-we're a catalyst for innovation in hiring. As part of isolved, a trusted leader in human capital management (HCM), we deliver an end-to-end hiring and retention experience designed to help organizations attract, onboard, and retain exceptional talent. Our solutions provide employers with the flexibility to choose a standalone talent acquisition platform or a fully integrated HCM ecosystem that unifies recruiting, HR, payroll, and benefits within one powerful solution: isolved People Cloud™.
While our technology sets us apart, our people-first mindset defines us. Our "Win As One" philosophy is at the core of everything we do-it's more than a motto; it's how we work. We believe exceptional customer experiences begin with engaged and empowered employees. That's why we foster a culture rooted in collaboration, high performance, integrity, and an experience-driven approach-enabling our team members to serve as true partners to our clients.
Joining isolved Talent Acquisition means becoming part of a company that invests in your growth, supports your ambitions, and celebrates your achievements-because when our people succeed, we all succeed. Be part of our mission as we continue shaping the future of hiring.
WHAT IT'S LIKE TO BE A TALENT SERVICES ACCOUNT MANAGER
As a Talent Services Account Manager, you become the heartbeat of client satisfaction, blending technical onboarding, product training and ongoing communication into a seamless experience. Each day, you act as the primary liaison between clients and internal teams, guiding them through recruitment workflows, maintaining compliant processes and managing sensitive information with professionalism. You lead customized trainings, refine job advertisements, support candidate screening and oversee technical setups-from configuring ATS features to resolving tier‑1 troubleshooting issues. You also dive into data analysis to prepare performance reports, identify engagement risks and recommend improvements that strengthen client retention. Alongside these responsibilities, you handle scheduling, documentation, light billing support, and other administrative tasks, making every day an opportunity to collaborate, innovate and elevate the client's end-to-end recruitment experience.
DOES THIS SOUND LIKE YOU?
Knowledge and skills required for the position are:
High school diploma or equivalent
1-3 years of relevant experience in customer service, account management or technical implementation role
Excellent written and verbal communication skills with strong interpersonal abilities
Demonstrated proficiency in multitasking, time management and handling multiple client priorities simultaneously
YOUR NEXT STEP
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.
At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.
An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.
Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.
#LI-Hybrid
#LI-AO1
Apply To This Job
This is not just a customer service job; it's a chance to reshape the HR and recruiting landscape while enjoying the freedom of a remote position. You'll work 40 hours per week (M-F, 8 AM-5 PM PST).
We also provide great benefits such as:
Flexible time off (FTO)
4.5-day workweek schedule
A 401(k)
Flexible spending accounts (FSAs)
Medical, dental, vision, life, and other insurance options
A robust referral program
Down-to-earth, casual environment with a positive, team-oriented culture
ABOUT ISOLVED TALENT ACQUISITION
At isolved Talent Acquisition, we're more than a business-we're a catalyst for innovation in hiring. As part of isolved, a trusted leader in human capital management (HCM), we deliver an end-to-end hiring and retention experience designed to help organizations attract, onboard, and retain exceptional talent. Our solutions provide employers with the flexibility to choose a standalone talent acquisition platform or a fully integrated HCM ecosystem that unifies recruiting, HR, payroll, and benefits within one powerful solution: isolved People Cloud™.
While our technology sets us apart, our people-first mindset defines us. Our "Win As One" philosophy is at the core of everything we do-it's more than a motto; it's how we work. We believe exceptional customer experiences begin with engaged and empowered employees. That's why we foster a culture rooted in collaboration, high performance, integrity, and an experience-driven approach-enabling our team members to serve as true partners to our clients.
Joining isolved Talent Acquisition means becoming part of a company that invests in your growth, supports your ambitions, and celebrates your achievements-because when our people succeed, we all succeed. Be part of our mission as we continue shaping the future of hiring.
WHAT IT'S LIKE TO BE A TALENT SERVICES ACCOUNT MANAGER
As a Talent Services Account Manager, you become the heartbeat of client satisfaction, blending technical onboarding, product training and ongoing communication into a seamless experience. Each day, you act as the primary liaison between clients and internal teams, guiding them through recruitment workflows, maintaining compliant processes and managing sensitive information with professionalism. You lead customized trainings, refine job advertisements, support candidate screening and oversee technical setups-from configuring ATS features to resolving tier‑1 troubleshooting issues. You also dive into data analysis to prepare performance reports, identify engagement risks and recommend improvements that strengthen client retention. Alongside these responsibilities, you handle scheduling, documentation, light billing support, and other administrative tasks, making every day an opportunity to collaborate, innovate and elevate the client's end-to-end recruitment experience.
DOES THIS SOUND LIKE YOU?
Knowledge and skills required for the position are:
High school diploma or equivalent
1-3 years of relevant experience in customer service, account management or technical implementation role
Excellent written and verbal communication skills with strong interpersonal abilities
Demonstrated proficiency in multitasking, time management and handling multiple client priorities simultaneously
YOUR NEXT STEP
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.
At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.
An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.
Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.
#LI-Hybrid
#LI-AO1
Apply To This Job