Talent Acquisition Operations Coordinator
Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Talent Acquisition Operations Coordinator is responsible for managing the candidate experience throughout the pre-boarding process for new associates, ensuring completion of all necessary requirements and providing exceptional customer service. Responsibilities Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks Set up new employees in HRIS system(s) Run and create reports in the Applicant Tracking System Continuously identify and implement ways to improve the pre-boarding experience Partner with team leadership on strategic projects as they arise Skills Bachelor's Degree or relevant work experience Experience or strong interest in a career in Human Resources Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) Proficiency in Microsoft Word, Excel, PowerPoint, & Outlook Strong customer service experience Ability to work independently with little day-to-day supervision Excellent communication abilities – written/verbal Experience handling high-volume and multiple tasks in a fast-paced environment Strong organizational skills and detail-oriented Demonstrated problem-solving skills Ability to manage sensitive and confidential information Team player in a high-volume and fast-paced environment Benefits Comprehensive benefits Career advancement opportunities Differentials Premiums and bonuses as applicable Recognition programs designed to celebrate your contributions and support your professional growth Company Overview Mass General Brigham specializes in providing medical treatments and health diagnostics services. It was founded in 1994, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 10001+ employees. Its website is