Systems Engineer I

Aflac is a Fortune 500 company and an industry leader in voluntary insurance products. The Systems Engineer I role involves providing support for design and maintenance of a multi-platform environment, troubleshooting complex issues, and ensuring system compliance with organizational requirements. Responsibilities Provides support on design/architectural and maintenance of a multi-platform environment for distributed on premise and cloud Serves as the subject matter expert in performing maintenance and support of most customer products Troubleshoots and analyzes complex issues/problems specific to a broad range of infrastructure products and networking components; documents solutions and builds checklists for team use; provides on-the-spot training with clients and practices proactive knowledge-sharing Helps in the design, implementation, configuration, and standards of operating systems at the enterprise level in a multi-platform environment Regulates systems performance; resolves system problems, capacity issues, and inoperability by tracking/reporting maintenance and fine-tuning systems to achieve optimum level of performance Establishes the development of disaster recovery plans, and develops the appropriate test plans Ensures the system's compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards Ensures data integrity by evaluating and managing the appropriate software/hardware solutions Reviews Aflac systems and services provided by vendors to ensure that service levels meet requirements Develops and plans software/hardware upgrades and system installations in accordance with established policies and procedures Performs other duties as required Skills Bachelor's Degree in Computer Science, Information Systems or related field Zero to two years of experience monitoring, analyzing and maintaining computer system operations Network hardware and software troubleshooting techniques Lead Medium Projects (312 Mths) Internal controls and change management processes Skill in solving technically challenging problems involving distributed application and hardware issues Distributed Infrastructure Microsoft Platforms Microsoft Office 365 administration and Azure Active Directory AWS Systems Operations Distributed Processing SQL Server IP (Internet Protocol), Windows, Unix Networking Java Integration of Multiple Software Packages Problem Solving Skills Supporting Enterprise Backup Solutions Distributed security protocols and implementations Unix Platforms Disaster Recovery Experience Server Hardware & O/S Management Server Hardware Configuration Infrastructure Support Microsoft Active Directory Benefits Medical, dental, and vision coverage Prescription drug coverage Health care flexible spending Dependent care flexible spending Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee) 401(k) plans Annual bonuses Opportunity to purchase company stock 11 paid holidays Up to 20 days PTO to be used for any reason State-mandated sick leave Other leaves of absence, if eligible Company Overview Aflac is a company that offers individuals and companies supplemental disability insurance. It was founded in 1955, and is headquartered in Columbus, Georgia, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Aflac has a track record of offering H1B sponsorships, with 8 in 2025, 2 in 2024, 3 in 2023, 7 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.