System Administrator ( TIRKS Admin, WFAC Admin, SOAC Admin )

Greetings, This role is very urgent and needs to be filled today. Position: System Administrator ( TIRKS Admin, WFAC Admin, SOAC Admin ) Location : REMOTE Duration: 12+ Months Contract Application admin roles, not users, so they need to know how to manage user access, administer the tables, etc Client Note: Specifically, we need someone with Ericsson / Telcordia TIRKS, WFA-C, SOAC administration capabilities. This telecom platform is used by Tier carriers. We need someone who understands application-level administration of these platforms, including user support, Order fallout support, configuration table updates, etc. 3 different roles ; TIRKS Admin: Circuit layout, cable records, facility assignment.
Primary Focus: Network Inventory & Circuit Provisioning. TIRKS is typically the system of record for physical network assets (cables, trunks, DLCs) and logical circuits (DS0, DS1, DS3).

WFA-C Admin: Schedule management, tech routing, appointment compliance.
Primary Focus: Dispatch & Technician Management. WFAC is generally a workforce management system that handles the "last mile" of service delivery-getting a technician to the customer's location.

SOAC Admin: Service order translation, switch integration, mechanization.
Primary Focus: Service Order Flow-Through. SOAC historically acted as the "middleware" between the Service Order entry system (e.g., legacy CSR system) and the switch translations or loop treatment systems. Thanks and Regards, Naveen US IT Recruiter Conch Technologies Inc, 6750 Poplar Ave # 711, Memphis, TN. Direct: 901-317-3454 Email: [email protected]

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