Swedish or Danish-speaking Customer Support specialist (Travel industry)
Concentrix is a global technology and services leader that powers well-known brands across over 70 countries. They are seeking a Swedish or Danish-speaking Customer Support Specialist who will be responsible for providing excellent customer service via phone and email, assisting with travel bookings, and ensuring a smooth journey for customers.ResponsibilitiesBringing great customer service to the customers via phone and e-mailProviding accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and moreFinding solutions for each individual customer to ensure their journey runs smoothlySkillsFluent in Swedish, Danish or NorwegianGood command of EnglishExcellent Danish or Swedish language skills (C1 level, both spoken and written)Good English language skills (B2 level)Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiriesBenefitsFlexible work scheduleA job you can do from the comfort of your own home or from our office in city center - you choose!A good health insurance which includes gym and dentistryPaid mobile phone billSupportive and fun coworkers (if we do say so ourselves)Company OverviewConcentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.
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