Swahili-Speaking Business Development Officer

Remote Full-time
Swahili-Speaking Business Development Officer

The Role:

We are looking for a motivated and passionate individual to join our dynamic team. In this role, you will oversee the performance of the client relations team, implement global sales strategies while adapting them to regional markets, and identify new opportunities for growth. This position focuses on lead generation, client activation, retention, and ensuring that the client relations team operates effectively to meet organizational goals. The ideal candidate will act as a strategic thinker and performance-driven leader, bridging the gap between high-level goals and day-to-day operations.




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The main responsibilities of the position include:
Support the implementation of the market penetration and expansion strategy to generate high-quality leads

Ensure smooth onboarding to convert leads into active clients and build strong relationships with existing and potential clients

Identifies, evaluates and suggests new business development opportunities and actions

Test new approaches for lead generation, activation, and retention, and scale successful strategies

Prepare reports on business performance, market analysis and client feedback

Motivate and train the client relations team to achieve targets and improve client outcomes

Monitor performance metrics, provide feedback, and adjust strategies for improvement

Conduct training on lead nurturing, activation, and retention techniques

Set clear goals, offer ongoing support, and recognize team achievements

Ensure consistent growth on business and team performance, attend industry events, trade shows and networking meetings to build professional relationships

Work closely with marketing, product, and operations teams to align efforts and share insights

Act as the liaison between global leadership and local teams to ensure consistent messaging

Stay updated on industry trends and client preferences to refine approaches, analyze market trends and competitors’ activities to identify growth areas, and localize global sales strategies for regional markets

Main requirements:
Degree in any business-related field

At least 3 years of experience in a similar position (i.e. sales, business development, etc.) including team management experience

Experience within the financial services industry will be considered an advantage

Fluency in Swahili and English with excellent verbal and written communication skills

Dynamic, innovative, and target oriented

Outstanding communication and interpersonal skills

Reliable, with integrity of character and strong business acumen

Strong understanding of market dynamics and customer needs

Very good people management and strategic thinking skills

Goal oriented with a focus on result

Very good computer literacy

Benefit from:
Attractive remuneration package plus performance related reward

Intellectually stimulating work environment

Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition

Deep Dive – First Interview with Your Future Team

Bring It to Life – Role-Specific Take-Home Task

Final Connection – Final Interview

\nAll applications will be treated with strict confidentiality!

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