Sustainability Operations Manager
Job Description:
• Help indoor venues implement practical, high-performing zero waste systems in pursuit of zero waste to landfill goals
• Support regional- and venue-specific zero waste plans, including material mapping, staffing models, signage/communications, and data reporting and improvement plans
• Partner with other venue departments to educate, train, and streamline venue-wide participation and behavior change
• Create and manage budgets while identifying ROI and revenue opportunities
• Develop playbooks, SOPs, and 'minimum viable standards' for indoor sustainability operators
• Help translate global emissions reduction goals into implementable venue action plans and strategies
• Design and implement energy and utility data improvement strategies to help venues identify priority energy conservation measures
• Support interdepartmental coordination of site-level opportunities, such as with facilities, IT, and vendors
• Support operator education on energy and carbon reduction to drive measurable behavior change, including impact and progress reports
• Maintain and improve tracking systems for sustainability metrics in your venues, including the development of dashboards and scorecards
• Co-develop and deliver virtual trainings, office hours, and working sessions for venue peer groups
• Present progress and priorities effectively to both frontline operators and leadership audiences
• Conduct venue assessments, audits, training sessions, and support for major initiatives and events
• Manage travel logistics responsibly and operate against assigned travel budget
Requirements:
• 4+ years experience in sustainability operations, greenhouse gas accounting, utility management, zero waste, materials management, or resource recovery in complex environments (venues/events, sports, higher ed, hospitality, government, large facilities, or equivalent)
• Bachelor’s degree in subjects such as environmental science, engineering, climate change, sustainability or related. Master’s degree preferred.
• Demonstrated experience implementing zero waste systems operationally, policies and SOPs, vendor coordination, and process improvement
• Working knowledge of energy efficiency fundamentals and how building operations affect energy use (lighting, HVAC runtime behavior, end-to-end utility management, commissioning, controls concepts, scheduling)
• Strong capability in data management and analysis (Excel/Google Sheets required; Tableau and Airtable dashboard/reporting tools a plus)
• High proficiency in written and verbal communication and ability to present data clearly to mixed audiences
• Proven ability to work independently, manage multiple priorities, and stay organized in a remote environment
• Experience supporting clubs, theaters, arenas, festivals, or live events operations
• Ability to travel up to 25%, including occasional nights/weekends.
Benefits:
• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• 401(k) program with company match, stock reimbursement program
• New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Volunteer time off, crowdfunding match
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• Help indoor venues implement practical, high-performing zero waste systems in pursuit of zero waste to landfill goals
• Support regional- and venue-specific zero waste plans, including material mapping, staffing models, signage/communications, and data reporting and improvement plans
• Partner with other venue departments to educate, train, and streamline venue-wide participation and behavior change
• Create and manage budgets while identifying ROI and revenue opportunities
• Develop playbooks, SOPs, and 'minimum viable standards' for indoor sustainability operators
• Help translate global emissions reduction goals into implementable venue action plans and strategies
• Design and implement energy and utility data improvement strategies to help venues identify priority energy conservation measures
• Support interdepartmental coordination of site-level opportunities, such as with facilities, IT, and vendors
• Support operator education on energy and carbon reduction to drive measurable behavior change, including impact and progress reports
• Maintain and improve tracking systems for sustainability metrics in your venues, including the development of dashboards and scorecards
• Co-develop and deliver virtual trainings, office hours, and working sessions for venue peer groups
• Present progress and priorities effectively to both frontline operators and leadership audiences
• Conduct venue assessments, audits, training sessions, and support for major initiatives and events
• Manage travel logistics responsibly and operate against assigned travel budget
Requirements:
• 4+ years experience in sustainability operations, greenhouse gas accounting, utility management, zero waste, materials management, or resource recovery in complex environments (venues/events, sports, higher ed, hospitality, government, large facilities, or equivalent)
• Bachelor’s degree in subjects such as environmental science, engineering, climate change, sustainability or related. Master’s degree preferred.
• Demonstrated experience implementing zero waste systems operationally, policies and SOPs, vendor coordination, and process improvement
• Working knowledge of energy efficiency fundamentals and how building operations affect energy use (lighting, HVAC runtime behavior, end-to-end utility management, commissioning, controls concepts, scheduling)
• Strong capability in data management and analysis (Excel/Google Sheets required; Tableau and Airtable dashboard/reporting tools a plus)
• High proficiency in written and verbal communication and ability to present data clearly to mixed audiences
• Proven ability to work independently, manage multiple priorities, and stay organized in a remote environment
• Experience supporting clubs, theaters, arenas, festivals, or live events operations
• Ability to travel up to 25%, including occasional nights/weekends.
Benefits:
• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• 401(k) program with company match, stock reimbursement program
• New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Volunteer time off, crowdfunding match
Apply tot his job
Apply To this Job