Supervisor – Scheduling, Telecommunications

Remote Full-time
Job Description:
• Handles incoming calls to departments centralized appointment scheduling lines.
• Communicates changes to physician master schedules with the department of Surgery.
• Updates scheduling protocol and manual as needed.
• Monitors ACD reports daily.
• Manages staffing, personnel issues, reporting and planning.
• Assists with front desk duties in clinical practice as needed.

Requirements:
• High school diploma or equivalent high school certification or combination of education and/or experience.
• Computerized Appointment Scheduling (2 Years)
• Managerial (1 Year)
• Skills: Not Applicable

Benefits:
• Up to 22 days of vacation
• 10 recognized holidays
• Sick time
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

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