Summer Internship, Sales Operations

Job Description: • Maintain and update PBM-specific sales playbooks, talk tracks, objection-handling guides, and competitive battlecards • Organize and manage sales content libraries (case studies, program sheets, pricing guides, compliance materials) • Draft outreach templates tailored to brokers, consultants, employers, and channel partners • Collaborate with Marketing to ensure consistent PBM messaging • Support daily operations in CRM (Salesforce), including pipeline audits and data hygiene • Help manage sales engagement tools (BenefitFlow, ZoomInfo) and track usage/effectiveness • Assist in standardizing workflows and documenting SOPs for the virtual sales team • Assist in coordinating and delivering new hire onboarding for sales reps and BDRs • Prepare onboarding materials, checklists, schedules, and tool access for new team members • Build and pull dashboards/reports tracking pipeline velocity, broker engagement, quote activity, and win/loss trends • Analyze data to identify coaching opportunities, content gaps, or inefficiencies • Assist with PBM and pharmacy cost-containment market research • Support planning and coordination for industry conferences, webinars, broker events, and virtual trainings • Assist with event logistics—registration lists, materials preparation, follow-up outreach, and booth or presentation readiness • Help track event ROI, attendee feedback, and lead follow-up processes within CRM • Collaborate with Marketing and Sales to ensure consistent branding and messaging for all events • Support cross-functional projects aimed at improving alignment between Sales, Product, Marketing, and Operations Requirements: • Pursuing or recently completed a degree in Business, Marketing, Healthcare Administration, Public Health, Communications, or related field • Strong interest in healthcare, pharmacy benefits, health insurance, or PBM strategy • Excellent written and verbal communication skills • Comfortable learning new tools • Strong organizational skills and detail orientation • Ability to work independently in a remote-first environment • Familiarity with PBMs or employer-sponsored benefits • Experience with CRM systems (Salesforce) • Basic analytics skills (Excel) • Experience with PowerPoint, Canva, or content creation tools • Exposure to event planning, marketing, or conference logistics Benefits: • Flexible work arrangements • Professional development Apply tot his job