Student Enrollment Specialist, Unbound Academy (Remote) - $40,000/year USD

Remote Full-time
Success in this position depends on your ability to establish trust with parents within the opening moments of a call. The role is designed for someone who thrives on outreach, maintains disciplined follow-up, and can clearly articulate an innovative learning model without depending on scripted language. If phone-based communication or working toward measurable performance targets does not appeal to you, this opportunity is unlikely to be a good match.

Unbound Academy operates as a virtual, tuition-free public charter school that delivers education through a distinctive model. Core academics are completed in a condensed timeframe with AI-enhanced learning support, allowing students to dedicate the remainder of their day to hands-on projects and enrichment activities that build practical skills. You will serve as the primary human connection for families considering this educational path.

Your week will include rapid responses to new inquiries, facilitating families through each stage of the admissions journey, and converting early interest into completed enrollment. You will also attend and lead local community events to expand awareness and generate prospective student leads. During periods of lower enrollment activity, you will support operational functions while remaining prepared for the next enrollment cycle.

If you are looking for a position where your communication discipline, reliability, and personal ownership directly shape enrollment outcomes, we would like to hear from you.

What You Will Be Doing
• Reaching out to new inbound inquiries within a 24-hour window and beginning the admissions dialogue over the phone
• Communicating Unbound Academy's virtual learning structure and enrollment procedures in straightforward, accessible terms
• Maintaining structured follow-up to advance families from initial inquiry through application completion to enrollment
• Recording all engagement details in a CRM, including precise notes, next actions, and pipeline status
• Planning and conducting local recruitment events across Texas or Arizona to introduce the school and generate fresh leads

What You Won’t Be Doing
• Allowing inbound inquiries to sit unaddressed while you focus on administrative tasks
• Reading from rigid scripts or functioning in a high-volume call center environment
• Participating in events as a passive observer rather than actively presenting and capturing leads
• Devoting most of your time to back-office duties during active enrollment periods

Student Enrollment Specialist Key Responsibilities

Transform incoming family interest into qualified, well-informed applicants who successfully complete enrollment at Unbound Academy.

Basic Requirements
• Currently based in Arizona with availability for a hybrid work arrangement
• 1–2 years of customer service experience or equivalent customer-facing work
• Background working with children or families in settings such as schools, camps, childcare, tutoring, or comparable environments
• Confident making regular phone calls and leading families through processes with multiple steps
• Effective verbal communication ability with a talent for quickly establishing trust
• Working knowledge of CRM platforms or digital tools for lead management

Nice-to-have Requirements
• Prior work in admissions, enrollment, inside sales, or lead qualification
• Hands-on experience organizing or delivering presentations at community events or outreach initiatives
• Academic background in communications, education, or a related discipline

About Unbound Academy

Unbound Academy is Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.

At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.

By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5759-US-Surprise-StudentEnrollm

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