StrykerLead Data Integrity Analyst (Remote) inMahwah, New Jersey

Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com As the Lead Data Integrity Analyst, you’ll drive the strategic data analysis agenda, overseeing dashboard creation and maintenance for cross-functional stakeholders, including the sales force. Who we want: • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate. • Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning,forecasting, advising, budgeting, reporting, or sales opportunities. • Collaborative partners. People who build and leverage cross-functional relationships to bringtogether ideas, data and insights to drive continuous improvement in functions. What you will do: • Lead the strategy on data analysis while building and maintaining dashboards used by cross-functional stakeholders, including distribution among the sales force. • Lead efforts to integrate information with sales support and operations teams. • Develop and translate system generated reports to aid in decision making and seamlessly integrate into our existing business tools. • Trend escalations and issues seen to report out to leadership and support process improvement cross-functionally. • Compile, review, distribute, and maintain data from Oracle/SAP regarding performance of Field Assets. • Analyze sales representative order trends and feedback; proactively escalate issues impacting the business and represent the voice of the sales representative. • Educate sales teams on all compliant field assets program specifics; ensure understanding of program expectations, accountability processes, and operational pathways. • Responsible for data accuracy across field assets including correct customer and region ownership as well as delinquency reporting. • Use research to propose solutions and next steps for missing/delinquent equipment including billing or removing the asset from inventory. • Present delinquency information to key stakeholders to determine next steps for contract and transactional customers. • Investigate inventory transactions throughout Field Asset value stream to ensure accuracy. • Escalate issues to Service and Sales Leadership as needed. • Build and share reporting with leaders that track and trend issues with data and delinquency. What you need: • Bachelor’s Degree in business-related concentration, preferred. • Minimum 4 years in related role • Up to 10% Travel Required • Must be able to prioritize work effectively. • Demonstrated proficiency in MS Excel, Word, Power Apps, Outlook, Power BI, and ERP systems (including data analysis tools i.e. queries, pivot tables, etc.). • Previous experience with design or process improvement. • Demonstrated interpersonal, verbal and written communication skills. • Demonstrated ability to make independent decisions and sound recommendations for inventory assortment based upon compiled inventory usage data. • A high degree of emphasis on accountability for quality/GMP compliance, customer service, levels, inventory management and cost reduction. $67,400- $136,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors. About Stryker Our benefits: • 12 paid holidays annually • Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. • Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits ( About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:) Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page ( Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. 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