Customer Service & Sales Representative - eCommerce
Join Our Team at B&H Industrial and Make a Meaningful Impact!
We're seeking an exceptional Customer Service & Sales Representative to join our family-owned team! As a hybrid role, you'll have the flexibility to balance your time between our office and remote work. Enjoy a competitive salary of $22-$24 per hour, plus a comprehensive benefits package and opportunities for growth.
About Us
B&H Industrial is a third-generation industrial supply company founded in 1976. We're committed to delivering exceptional customer service and building long-lasting relationships with our clients.
Job Summary
We're looking for a highly organized and detail-oriented Customer Service & Sales Representative to manage high-volume calls, emails, and orders. As a key member of our team, you'll provide excellent customer service, process orders, and communicate with vendors to ensure seamless operations.
Main Job Duties:
Manage and assign emails, process invoices, and deliver customer invoices
Receive payments, run credit card transactions, and enter tracking numbers into ERP and eCommerce websites
Handle high-volume phone calls from customers and vendors, providing verbal and email quotes
Communicate with vendors to confirm price and availability, process orders, and track backorders
Prepare and reconcile monthly payments to vendors and maintain confidential financial documentation
Requirements:
3+ years of experience in e-commerce, support, and sales
Excellent verbal, written, and typing skills
Highly detail-oriented, organized, and proactive with a friendly and patient demeanor
Proficient in Microsoft Office and eCommerce software
Reliable and fast internet connection required
What We Offer:
Competitive salary: $22-$24 per hour
Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
Opportunities for growth and annual raises
Flexible hybrid work arrangement
Equipment provided
Ready to Join Our Team? Apply Now and take the next step in your career!
Apply Now
We're seeking an exceptional Customer Service & Sales Representative to join our family-owned team! As a hybrid role, you'll have the flexibility to balance your time between our office and remote work. Enjoy a competitive salary of $22-$24 per hour, plus a comprehensive benefits package and opportunities for growth.
About Us
B&H Industrial is a third-generation industrial supply company founded in 1976. We're committed to delivering exceptional customer service and building long-lasting relationships with our clients.
Job Summary
We're looking for a highly organized and detail-oriented Customer Service & Sales Representative to manage high-volume calls, emails, and orders. As a key member of our team, you'll provide excellent customer service, process orders, and communicate with vendors to ensure seamless operations.
Main Job Duties:
Manage and assign emails, process invoices, and deliver customer invoices
Receive payments, run credit card transactions, and enter tracking numbers into ERP and eCommerce websites
Handle high-volume phone calls from customers and vendors, providing verbal and email quotes
Communicate with vendors to confirm price and availability, process orders, and track backorders
Prepare and reconcile monthly payments to vendors and maintain confidential financial documentation
Requirements:
3+ years of experience in e-commerce, support, and sales
Excellent verbal, written, and typing skills
Highly detail-oriented, organized, and proactive with a friendly and patient demeanor
Proficient in Microsoft Office and eCommerce software
Reliable and fast internet connection required
What We Offer:
Competitive salary: $22-$24 per hour
Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
Opportunities for growth and annual raises
Flexible hybrid work arrangement
Equipment provided
Ready to Join Our Team? Apply Now and take the next step in your career!
Apply Now