Strategic Program Manager

Location:  Must live on the East Coast - Remote Work From HomeRole Type:  Contract to HireA Brief OverviewThe Strategic Program Manager within Global Finance is responsible for managing large scale transformational client initiatives, which will require him/her to successfully engage and work across multiple technical and global teams within our client and potentially with our end customer’s environment.  The ideal candidate will have proven leadership capabilities and experience managing technology programs with a minimum budget of $25MM or greater. He/she will have managed large distributed teams of matrixed resources of at least 50 people or more and have strong presentation and public speaking skills. He/she will have experience developing and estimating client statements of work.Job ResponsibilitiesLead Global Finance and or Bank based IT modernization and Physical Security  engagement on a global scaleDefines and implements governance and controls across the program, including but not limited to: status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artifacts as required in order to control the programExtensive problem-solving skills, with the fortitude to drive resolutions to a closeExtensive knowledge of service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.Monitors and manages the program level milestones, risks, issues, and decisionsDrives decision making processes where and when appropriateWorks with leadership and technical leads to staff and resource the program appropriatelyEscalates and drives program level issues resolution and risk mitigationResponsible for managing all budgeting, forecasting and program financials to meet financial expectations as outlined in the programResponsible for managing program level procurement reporting and visibilityEnsure roles and responsibilities are defined and align to staffing plansResponsible for end-to-end program delivery and qualityDrives stakeholder engagement to ensure appropriate level of communication and decision making for the programCreates executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the programEnsures the program is aligned to the statement of work.Works with the appropriate leadership and team members to define the statement of work and any changesMonitors and assesses customer satisfaction, quality, and profitability.Project managers assigned to the program will report to the program managerCoaches and mentors the PMs and other team members as needed, to achieve the optimal productivity and highest quality of deliverables.Creates and manages long term goals for the program or portfolio of projects.Responsible for ensuring the successful onboarding and offboarding of program resourcesActs as a liaison between program staff and upper management/executives__________________________________________QualificationsDeep understanding of Global Finance and or BankingBachelor’s Degree in Arts/Sciences (BA/BS) Related Field requiredA minimum of 10 years' progressive experience in a related field requiredMinimum of 5 years active Program Management experienceMinimum 10 years of Project Management experienceExperience working with Financial Customers One to three years prior sales/business development experience is preferredSalesforce CRM software experienceExperience managing, tracking, and forecasting the financials and budgets for large scale programsUnderstands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the programExcellent understanding of the contract processAble to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost, and scheduleGood understanding of Supply Chain processesAbility to work independently and aggressively track to program timelinesStrong team skillsStrong communication skills (written, verbal, and presentation)Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred