Strategic Operations Manager

Remote Full-time
Introduction:
About SymphonyAI SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver exceptional customer experiences.

Job Description:
About the role Drive execution of short-, mid-, and long-term strategic initiatives across sales, pre-sales, marketing, and customer success.Define and track team KPIs/OKRs aligned to business goals.Prioritize and track key initiatives — maintain dashboards, scorecards, and status reports.Manage weekly, monthly, and quarterly business reviews — prepare agendas, track actions, and follow-ups.Partner with cross-functional leaders to remove blockers, drive accountability, and ensure timely delivery.Provide analytical support and build business cases for new projects and investments.Act as a thought partner and execution arm for the GM to ensure focus on top priorities. About you 8 or more years of experience in program/project management, strategy, or business operations.Strong analytical and Excel/PowerPoint skills; able to build metrics dashboards and models.Structured thinker with strong organizational and prioritization skills.Proactive, hands-on, and comfortable operating in a fast-paced, evolving environment.Excellent communication and stakeholder management skills.

About Us:
What We Offer Competitive salary and benefits package.Flexible hybrid working model.Opportunities for professional growth and development.Collaborative and inclusive work environment.Access to the latest technologies and tools.Opportunity to make a tangible impact on cutting-edge Retail/ CPG AI solutions.

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