Strategic Customer Representative: Mission Critical
Introduction to Sunbelt Rentals
Sunbelt Rentals is a leading equipment rental company that strives to be the customer's first choice in the industry. With a vast fleet of equipment and a team of knowledgeable staff, we aim to provide our customers with the best possible service and support. Our employees are our greatest asset, and we invest heavily in their development and well-being. We offer competitive benefits, extensive on-the-job training, and a dynamic work environment that encourages growth and success.
Job Overview
We are seeking a highly skilled and experienced Strategic Customer Representative to join our team. As a Strategic Customer Representative, you will play a critical role in increasing market share with contractors and end-users in the preconstruction Data Center space. You will develop and strengthen customer relationships, increase product awareness, and present our solution-based capabilities to drive sales growth. This is an exciting opportunity to join a successful national company and contribute to our continued growth and success.
Key Responsibilities
Coordinate sales calls with local, regional, and/or national sellers on customers that perform data center construction
Develop, maintain, and strengthen internal relationships with the local Outside Sales Reps and Branch Managers
Build and maintain strong relationships with key stakeholders in the data center space as well as end-user companies including engineers and decision makers
Create and deliver compelling presentations to showcase products and services relevant to data center construction
Stay informed about industry trends, competitor offerings, and client needs within the data center sector to tailor sales strategies accordingly
Identify and pursue new sales opportunities by networking, attending industry events, and leveraging existing contacts
Prepare customized proposals and pricing models based on customer requirements ensuring alignment with company standards
Negotiate contracts and agreements with customers, aiming for mutually beneficial terms while ensuring profitability for the company
Provide ongoing support to customers to address any issues, ensuring satisfaction and fostering long-term relationships
Follow up with clients after the sale to gather feedback, assist with implementation, and identify future sales opportunities
Work closely with internal engineering, marketing, and support teams to ensure product offerings meet customer needs and expectations
Meet or exceed sales targets, maintaining accurate records of sales activities and client interactions in the company's CRM system
Educate clients about product features, benefits, and best practices, helping them optimize their data center operations
Travel regionally to meet customers, attend trade shows, and explore potential new markets or partnerships
Develop relationships with the targeted Strategic Customers within their assigned territory with the goal of becoming the "first call" with these customers
Attend national and regional trade shows as necessary
Review, design, and update as necessary customer programs (rebates, rates, quick pays, portals, etc)
Keep appropriate business leaders (RMs, VPs, etc) apprised of activities, progress or issues with strategic customers
Perform other duties as assigned by the manager
Support the overall strategy of the company and the Power & HVAC line of business
Increase revenue and return on investment on specific and assigned product lines and market segments
Assist team with in-depth product specification training for all team members
Actively engage and keep the team involved in tradeshows and associations
Manage specific projects on an as needed basis to drive revenue and maximize return on investment
Requirements
To be successful in this role, you will need:
A college degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management role
Documented successful territory management showing consistent revenue growth
Comfortable cold calling on new accounts
Basic Microsoft Office skills
Comfortable calling on jobsites and corporate office
Ability to incorporate the Specialty Businesses into their presentations and product offerings
Product training to be provided by the various Sunbelt experts, by division
Work remotely from home or from the local Sunbelt PC's so no relocation required
60% to 75% travel
Salesforce experience preferred but not required
Physical Demands
The physical demands of this role include:
Bending, squatting, crouching, and/or reaching and lifting up to 25 pounds or more, as required by the job
Driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work
All duties must be performed according to Sunbelt's safety policies and guidelines
Reasonable accommodations may be made to comply with ADA/ADAAA
What We Offer
In return for your hard work and dedication, we offer a competitive salary and a comprehensive benefits package, including:
Health, dental, and vision plans
401(k)
Volunteer time off
Short-term and long-term disability
Accident, life, and travel insurance
Flexible spending, tuition reimbursement, college savings, EAP, and length of service awards
Twelve to twenty-five vacation days depending on years of service
Five sick days
Six paid holidays, two paid half-day holidays, two floating holidays, one inclusion day, and one volunteer day
Career Growth and Development
Company Culture
Our company culture is built on a foundation of respect, integrity, and teamwork. We value our employees and strive to create a work environment that is inclusive, supportive, and rewarding. We are proud to be an Equal Opportunity Employer and welcome applications from diverse candidates.
How to Apply
If you are a motivated and results-driven sales professional looking for a new challenge, please submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
Apply Now
Sunbelt Rentals is a leading equipment rental company that strives to be the customer's first choice in the industry. With a vast fleet of equipment and a team of knowledgeable staff, we aim to provide our customers with the best possible service and support. Our employees are our greatest asset, and we invest heavily in their development and well-being. We offer competitive benefits, extensive on-the-job training, and a dynamic work environment that encourages growth and success.
Job Overview
We are seeking a highly skilled and experienced Strategic Customer Representative to join our team. As a Strategic Customer Representative, you will play a critical role in increasing market share with contractors and end-users in the preconstruction Data Center space. You will develop and strengthen customer relationships, increase product awareness, and present our solution-based capabilities to drive sales growth. This is an exciting opportunity to join a successful national company and contribute to our continued growth and success.
Key Responsibilities
Coordinate sales calls with local, regional, and/or national sellers on customers that perform data center construction
Develop, maintain, and strengthen internal relationships with the local Outside Sales Reps and Branch Managers
Build and maintain strong relationships with key stakeholders in the data center space as well as end-user companies including engineers and decision makers
Create and deliver compelling presentations to showcase products and services relevant to data center construction
Stay informed about industry trends, competitor offerings, and client needs within the data center sector to tailor sales strategies accordingly
Identify and pursue new sales opportunities by networking, attending industry events, and leveraging existing contacts
Prepare customized proposals and pricing models based on customer requirements ensuring alignment with company standards
Negotiate contracts and agreements with customers, aiming for mutually beneficial terms while ensuring profitability for the company
Provide ongoing support to customers to address any issues, ensuring satisfaction and fostering long-term relationships
Follow up with clients after the sale to gather feedback, assist with implementation, and identify future sales opportunities
Work closely with internal engineering, marketing, and support teams to ensure product offerings meet customer needs and expectations
Meet or exceed sales targets, maintaining accurate records of sales activities and client interactions in the company's CRM system
Educate clients about product features, benefits, and best practices, helping them optimize their data center operations
Travel regionally to meet customers, attend trade shows, and explore potential new markets or partnerships
Develop relationships with the targeted Strategic Customers within their assigned territory with the goal of becoming the "first call" with these customers
Attend national and regional trade shows as necessary
Review, design, and update as necessary customer programs (rebates, rates, quick pays, portals, etc)
Keep appropriate business leaders (RMs, VPs, etc) apprised of activities, progress or issues with strategic customers
Perform other duties as assigned by the manager
Support the overall strategy of the company and the Power & HVAC line of business
Increase revenue and return on investment on specific and assigned product lines and market segments
Assist team with in-depth product specification training for all team members
Actively engage and keep the team involved in tradeshows and associations
Manage specific projects on an as needed basis to drive revenue and maximize return on investment
Requirements
To be successful in this role, you will need:
A college degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management role
Documented successful territory management showing consistent revenue growth
Comfortable cold calling on new accounts
Basic Microsoft Office skills
Comfortable calling on jobsites and corporate office
Ability to incorporate the Specialty Businesses into their presentations and product offerings
Product training to be provided by the various Sunbelt experts, by division
Work remotely from home or from the local Sunbelt PC's so no relocation required
60% to 75% travel
Salesforce experience preferred but not required
Physical Demands
The physical demands of this role include:
Bending, squatting, crouching, and/or reaching and lifting up to 25 pounds or more, as required by the job
Driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work
All duties must be performed according to Sunbelt's safety policies and guidelines
Reasonable accommodations may be made to comply with ADA/ADAAA
What We Offer
In return for your hard work and dedication, we offer a competitive salary and a comprehensive benefits package, including:
Health, dental, and vision plans
401(k)
Volunteer time off
Short-term and long-term disability
Accident, life, and travel insurance
Flexible spending, tuition reimbursement, college savings, EAP, and length of service awards
Twelve to twenty-five vacation days depending on years of service
Five sick days
Six paid holidays, two paid half-day holidays, two floating holidays, one inclusion day, and one volunteer day
Career Growth and Development
Company Culture
Our company culture is built on a foundation of respect, integrity, and teamwork. We value our employees and strive to create a work environment that is inclusive, supportive, and rewarding. We are proud to be an Equal Opportunity Employer and welcome applications from diverse candidates.
How to Apply
If you are a motivated and results-driven sales professional looking for a new challenge, please submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
Apply Now