Strategic Account Specialist

Synchrony is a company focused on fostering strong relationships with large partners. The Strategic Accounts Specialist will work closely with the Client Development/National Accounts team to nurture existing client relationships and provide consultative support to enhance sales and client satisfaction.ResponsibilitiesPartner with Client Development/National Account team to strategically nurture existing large clientsUse a consultative approach with key decision makers (C-suite, Regional Management, Office Managers, etc.) over the phone to provide value added best practices, new tools, and performance information to strengthen relationships with accounts and demonstrate the benefits of CareCredit with the intent to increase NCS for assigned accountsProvide over the phone training for Large accounts on CareCredit products, processes, benefits, rates and compliance requirements as neededDevelop long term client relationships, capitalize on opportunities, satisfy customer needs, and increase salesImplement action plans for low performing accounts that will result in increased usageUtilize defined sales process, strategies, provider segmentation, prioritization, campaigns and other activity to drive performanceDocument all provider engagements in SalesforceLead/Participate in special projects, meetings, trade shows pertaining to dedicated accountsDeliver on Quality Assurance/Performance metrics standards set forth by the organizationSupport Synchrony mission, vision, core values and customer service philosophy and adheres to the all regulatory and company policy requirementsPerform other duties and/or special projects as assignedSkillsMinimum of 1 year of telephone sales/field sales/collections experience and high school diploma/GEDMinimum of 9 months of experience within the CareCredit sales function including proven success in building and growing accounts within assigned territory or compensatory veterinary industry experienceDemonstrated ability to effectively communicate and influence senior business leaders and key external business partnersProficient in the use of Microsoft Office including Outlook, Microsoft Excel and PowerPointYou must be 18 years or olderYou must have a high school diploma or equivalentYou must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding processYou must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance ActLegal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job openingProfessional and consultative selling skills with emphasis on influencing others to take actionStrong proficiency in Salesforce CRMAbility to work in a teamCapable of gaining accelerated access to key decision makers and influencers within an organizationStrong written, verbal and presentation skillsMetrics-orientedAbility to travel up to 5% of the timeAnalytical thinker with excellent presentation, organization, communication and time management skillsBachelor's degreeSpanish/English fluencyBenefitsAnnual bonus based on individual and company performanceFlexibilityOption to work from home near one of our Hubs or come into one of our officesCompany OverviewSynchrony is a consumer financial services company. It was founded in 1932, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.synchrony.com/.