Store Manager - Costa ID-1615 – Amazon Store
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
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What you will get in return as a Store Manager
Annual bonus up to *£7,800pa*
Up to £400 reward for every successful refer a friend recruited
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What You Will Be Doing As a Store Manager
Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L
As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally
Adhering to and ensuring delivery of brand standards
Overall responsibility for driving consistent high quality customer service and sales
Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need
A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
An ability to build strong and positive relationships with stakeholders
Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
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