Staff Travel Professional
At Devon, we will offer you a career full of energy and unmatched opportunities to solve today’s greatest challenges. Innovation, creative problem-solving and positive change happen when people step out of their comfort zone and think differently. Our values, workplace practices, wellness programs, benefits and compensation are aimed at helping employees manage their unique personal life and care for their families so they can focus on contributing to the fullest.
This position is based in Oklahoma City, OK, which is the preferred work location. However, this role also offers the flexibility of a hybrid or remote work arrangement.
The Staff Travel Professional, working under general supervision, is responsible for coordinating and executing all aspects of corporate travel arrangements, including air, car, and hotel bookings, as well as handling changes and last-minute adjustments. This position requires strong Sabre GDS expertise, exceptional attention to detail, discretion, and the ability to manage complex, time-sensitive itineraries in a demanding environment. The role focuses on supporting business travelers, with a preference for experience in international travel.
Key Responsibilities:
Book and manage all aspects of corporate travel, including domestic and international travel (air, car, hotel, rail) using Sabre
Utilize Sabre and other travel management systems to optimize booking efficiency and traveler experience
Handle exchanges, refunds, and schedule changes
Manage GDS queues and maintain accuracy of bookings
Handle changes, cancellations, and urgent travel requests efficiently
Assist travelers with obtaining necessary documentation (passports, visas, etc.)
Ensure compliance with company travel policies and industry regulations while accommodating traveler preferences when possible
Provide excellent customer service by addressing inquiries and resolving travel-related issues
Maintain accurate records, complete data entry, and assist with billing and invoicing
Demonstrate strong attention to detail in all travel arrangements and documentation
Communicate clearly and professionally with travelers and internal stakeholders, both verbally and in writing
Work under a sense of urgency to meet tight deadlines and respond to immediate needs
At times- be available after hours to address urgent needs
Monitor travel disruptions and proactively re-accommodate travelers
Maintain strict confidentiality and discretion when handling sensitive traveler and corporate information
Communicate effectively with clients, vendors, and internal teams
Maintain accurate traveler profiles and preferences
Education:
Bachelor’s degree in business administration or related discipline, or commensurate work experience
Experience:
Minimum 2 years of recent, hands-on Sabre GDS experience preferred
Experience with corporate/business and international travel preferred
Competencies:
Ability to work under pressure and respond quickly
Ability to handle confidential and sensitive information with professionalism and discretion
Strong organizational and time management
Excellent written and verbal communication
Attention to detail and accuracy
Proficiency in ticketing, exchanges, and fare rules
Experience with complex and international itineraries
Digital literacy
Skills:
Sabre travel booking system proficiency
Travel planning and coordination
Ability to adapt to changing priorities and travel requirements
Documentation procedures
Data entry and recordkeeping
Problem-solving and issue resolution
Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
For more information on Equal Employment Opportunity, please follow these links:
EEO is the Law
EEO is the Law Supplement
Pay Transparency Provision
This position is based in Oklahoma City, OK, which is the preferred work location. However, this role also offers the flexibility of a hybrid or remote work arrangement.
The Staff Travel Professional, working under general supervision, is responsible for coordinating and executing all aspects of corporate travel arrangements, including air, car, and hotel bookings, as well as handling changes and last-minute adjustments. This position requires strong Sabre GDS expertise, exceptional attention to detail, discretion, and the ability to manage complex, time-sensitive itineraries in a demanding environment. The role focuses on supporting business travelers, with a preference for experience in international travel.
Key Responsibilities:
Book and manage all aspects of corporate travel, including domestic and international travel (air, car, hotel, rail) using Sabre
Utilize Sabre and other travel management systems to optimize booking efficiency and traveler experience
Handle exchanges, refunds, and schedule changes
Manage GDS queues and maintain accuracy of bookings
Handle changes, cancellations, and urgent travel requests efficiently
Assist travelers with obtaining necessary documentation (passports, visas, etc.)
Ensure compliance with company travel policies and industry regulations while accommodating traveler preferences when possible
Provide excellent customer service by addressing inquiries and resolving travel-related issues
Maintain accurate records, complete data entry, and assist with billing and invoicing
Demonstrate strong attention to detail in all travel arrangements and documentation
Communicate clearly and professionally with travelers and internal stakeholders, both verbally and in writing
Work under a sense of urgency to meet tight deadlines and respond to immediate needs
At times- be available after hours to address urgent needs
Monitor travel disruptions and proactively re-accommodate travelers
Maintain strict confidentiality and discretion when handling sensitive traveler and corporate information
Communicate effectively with clients, vendors, and internal teams
Maintain accurate traveler profiles and preferences
Education:
Bachelor’s degree in business administration or related discipline, or commensurate work experience
Experience:
Minimum 2 years of recent, hands-on Sabre GDS experience preferred
Experience with corporate/business and international travel preferred
Competencies:
Ability to work under pressure and respond quickly
Ability to handle confidential and sensitive information with professionalism and discretion
Strong organizational and time management
Excellent written and verbal communication
Attention to detail and accuracy
Proficiency in ticketing, exchanges, and fare rules
Experience with complex and international itineraries
Digital literacy
Skills:
Sabre travel booking system proficiency
Travel planning and coordination
Ability to adapt to changing priorities and travel requirements
Documentation procedures
Data entry and recordkeeping
Problem-solving and issue resolution
Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
For more information on Equal Employment Opportunity, please follow these links:
EEO is the Law
EEO is the Law Supplement
Pay Transparency Provision