Staff Solutions Engineer

Are you ready to power the World's connections?If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.What you’ll be doing:Support field sales in helping customers understand the value of the Kong API/Connectivity Management platformUnderstand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to productionSupport PoCs throughout the entire evaluation processEnsure 100% customer satisfaction across the assigned set of accountsPrioritise customer needs and coordinate with support, product, and engineering teams to help support customer needsCreate technical documentation for DevOps, implementations, and services engagementsSupport top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.And any additional tasks required by the managerWhat you’ll bring:7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software companySolid understanding of cloud computing trends and open source business modelsYou are a strong listener and communicatorYou can confidently lead a discussion with a group of Product Managers, Engineers, and ExecutivesEnthusiasm for working in a high-profile, fast-paced startup cultureExperience with Docker/Kubernetes and other cloud native platformsExperience with APIs, CI/CD automation frameworks and AI and LLM technologies.#LI-KS1About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

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