Staff Program Manager, Team Effectiveness - Tech

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Team You Will Join
Airbnb’s mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, we’re building a world-class manager development program supporting our technical teams and leaders. We’re looking for exceptional and creative individuals inspired to deliver innovative learning experiences that have tremendous organizational impact.
The Difference You Will Make
The Staff Program Manager will play a key role in executing our Team Effectiveness programming and other manager development programs as needed. Our focus is on impact and experimentation, creating world-class programs that enable organizational excellence. We’re employing best practices from learning science while experimenting with techniques like experiential learning, project-based and cohort-based learning. As we implement and experiment we will evolve, fine-tune and determine how to scale. The ideal candidate is confident in their ability to develop scalable learning experiences that drive overall growth and development. Key to success will be the ability to synthesize a range of concepts into unified experiences, to establish systems and processes, and to deliver top notch program management and metrics.
A Typical Day:

Collaborate on and develop program strategy for various team effectiveness initiatives with other Technical Learning & Development team members
Partner with other members of the Tech Learning & Development team, engaging our Learning Scientist, Facilitators and Operations Specialist to deliver programming
Contribute to operational excellence by optimizing, identifying and recommending methods to streamline processes, tools, templates and scale communication channels
Develop project plans and communication plans
Create training materials, slide decks, job aids, and other assets
Coordinate in-person and virtual logistics for learning and events, coordinating course enrollment and materials
Measure, track and analyze the effectiveness of initiatives and programming using data to drive decisions
Build trusted relationships with senior business leaders across multiple groups and geographies
Partner with stakeholders, SMEs, senior leaders and external consultants

Your Expertise

8+ years of experience guiding strategy and execution in an L&D or HR program/project management role
Success building and implementing programs and processes, and operational plans
Demonstrated ability to manage several programs and initiatives at once, executing against a broad roadmap
Excellent communication skills, with experience marketing and branding learning initiatives
Demonstrated ability to build trusted relationships across a diverse range of stakeholders and cross-functional partners
Knowledge of team effectiveness research and strategies
Knowledge of learning science and learning experience design
Data-driven approach to evaluating and measuring learning experiences
Excellent interpersonal skills, including written and verbal communication skills
Excellent presentation skills, with an ability to adapt content and conversations to meet the target audience
Ability to proficiently use presentation technologies, google apps and spreadsheets
Consultative and collaborative skills, comfort partnering with stakeholders, SMEs, senior leaders and external consultants
Experience working with learning vendors and curation


Exceptional understanding of Technology and Engineering organizations and how they operate
Experience with learning certifications such as StrengthsFinder, Insights, DiSC, Situational Leadership etc is a plus

Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.



How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$150,000—$191,500 USD



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