Sr. UX Researcher (Remote)

Job Overview Job Title: Sr. UX Researcher (Remote) Company: Jobgether (for a partner company) Location: Connecticut, United States Job Type: Full-time Category: User Experience Research / Product Operations Date Posted: March 20, 2026 Experience Level: 5+ Years Remote Status: Fully Remote Role Summary • Lead high-impact, end-to-end UX research initiatives that significantly shape member experiences across various products, driving strategic product decisions. • Collaborate closely with Product, Design, and Engineering teams to ensure user needs are effectively understood and integrated into product development lifecycles. • Translate complex qualitative and quantitative insights into clear, actionable product recommendations to enhance user value and identify friction points. • Mentor cross-functional teams on research methodologies, fostering a user-centered design culture and improving overall research operations efficiency. • Advocate for user-centric design principles, ensuring that research findings influence product direction and create more understandable and trustable experiences. Enhancement Note: While the role is UX Research, its emphasis on leading initiatives, influencing product direction, and establishing research operations aligns closely with the strategic and process-oriented nature of Product Operations roles, particularly those focused on user feedback loops and data-driven product improvement. The mention of "research operations" and "systems for research operations" directly links this role to a specialization within the broader operations domain. Primary Responsibilities • Lead and manage the entire lifecycle of UX research projects, from initial scoping and planning to execution, analysis, and final delivery of actionable insights. • Design and execute a variety of mixed-methods research studies, including but not limited to usability testing, in-depth interviews, surveys, diary studies, and contextual inquiries. • Proactively identify user friction points, unmet needs, and opportunities for product enhancement to increase product value and user satisfaction. • Synthesize complex qualitative and quantitative data into clear, concise, and compelling insights and recommendations that directly inform product strategy and roadmap prioritization. • Collaborate with leadership to prioritize research opportunities, ensuring alignment with business objectives and product goals. • Mentor and guide cross-functional teams (Product Managers, Designers, Engineers) on research best practices, methodologies, and the effective application of user insights. • Establish and optimize efficient systems for research operations, ensuring research findings are easily discoverable, accessible, and actionable across the organization. • Act as a strong advocate for user-centered design principles, championing the voice of the user throughout the product development process. Enhancement Note: The responsibilities emphasize end-to-end project leadership, mixed-methods research design, and the translation of insights into product recommendations. This deep dive into the research process and its impact on product strategy is crucial for operations professionals who often bridge the gap between user understanding and business execution. The mention of "research operations" and "advocating for user-centered design" highlights a strategic operational component. Skills & Qualifications Education: • Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, Design, or a related field. Experience: • A minimum of 5 years of dedicated experience in User Experience (UX) research. Required Skills: • UX Research Expertise: Deep understanding and practical application of various qualitative research methodologies (e.g., user interviews, ethnographic studies, usability testing) and familiarity with quantitative approaches (e.g., surveys, data analysis, A/B testing). • Mixed-Methods Research Design: Ability to design and execute comprehensive research plans that integrate qualitative and quantitative data to provide holistic insights. • Insight Synthesis & Communication: Exceptional analytical skills to synthesize complex data into clear, actionable insights and communicate them effectively to diverse stakeholders, including senior leadership. • Product Recommendation Development: Proven track record of translating research findings into concrete, impactful product recommendations that drive product improvements and business value. • Research Operations: Experience in establishing or improving systems and processes for research operations, ensuring insights are documented, accessible, and leveraged across teams. • Stakeholder Engagement: Strong ability to engage with and influence cross-functional teams, including Product Management, Design, Engineering, and Marketing, as well as senior stakeholders. • Tool Proficiency: Hands-on experience with industry-standard re