Sr Solutions Engineer
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
WHAT YOU'LL DO
Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders.
In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology—to help provider leaders confidently evaluate, purchase, and deploy solutions at scale.
This role is ideal for a Solutions Consultant or Sales Engineer who understands provider operations and workforce dynamics and can translate software capabilities into goals and outcomes that matter to frontline leaders and executives alike.
WHERE YOU’LL WORK
This position will have the flexibility to work remotely within the United States.
HOW YOU’LL SPEND YOUR TIME
Enterprise Demonstrations & Storytelling
Deliver role specific, outcome driven product demonstrations tailored to:
Nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes
HR leaders focused on workforce planning, retention, labor costs, and compliance
Operations leaders focused on throughput, productivity, efficiency, and financial performance
Design demos that reflect real frontline leader workflows, staffing models, and operational constraints
Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs
Provider & Workforce Domain Expertise
Develop deep understanding of leader specific challenges, including:
Nurse staffing shortages and variability
Workforce burnout, turnover, and engagement
Labor cost pressure and productivity targets
Regulatory, credentialing, and compliance needs
Translate healthcare workforce and operational complexity into clear, credible solution narratives
Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders
Solution Design & Technical Leadership
Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements
Support discovery sessions, pilots, and proofs of concept tailored to provider organizations
Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems)
Sales Partnership & Deal Strategy
Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans
Help map customer pain points to measurable improvements in:
Staffing efficiency and coverage
Workforce satisfaction and retention
Operational performance and cost control
Patient experience and quality indicators
Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input
Enablement & Feedback
Maintain enterprise demo environments, provider specific use cases, and demo narratives
Enable Sales teams with persona based messaging for nursing, HR, and operations leaders
Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization
Support feature launches with updated provider focused messaging and demonstrations
WHAT YOU'LL NEED
5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS
Direct experience supporting provider organizations and enterprise level sales cycles
Strong familiarity with healthcare workforce, staffing, and operational workflows
Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams
Proven ability to present complex software in a way that resonates with frontline informed leadership
Excellent executive presence, storytelling, and problem solving skills
Ability to travel up to 40%
Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred
Familiarity with EHR integrations and provider enterprise systems preferred
Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred
Experience supporting regulated healthcare environments with strong security and compliance requirements preferred
BENEFITS
Flexible and generous paid time off
Competitive medical, dental, vision and life insurance
401(k) employer matching program
Parental leave
Wellness resources
Charitable matching program
On-site workout facilities (Leawood, Gilbert, Burlington)
Community outreach groups
Tuition reimbursement
Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
WHAT YOU'LL DO
Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders.
In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology—to help provider leaders confidently evaluate, purchase, and deploy solutions at scale.
This role is ideal for a Solutions Consultant or Sales Engineer who understands provider operations and workforce dynamics and can translate software capabilities into goals and outcomes that matter to frontline leaders and executives alike.
WHERE YOU’LL WORK
This position will have the flexibility to work remotely within the United States.
HOW YOU’LL SPEND YOUR TIME
Enterprise Demonstrations & Storytelling
Deliver role specific, outcome driven product demonstrations tailored to:
Nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes
HR leaders focused on workforce planning, retention, labor costs, and compliance
Operations leaders focused on throughput, productivity, efficiency, and financial performance
Design demos that reflect real frontline leader workflows, staffing models, and operational constraints
Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs
Provider & Workforce Domain Expertise
Develop deep understanding of leader specific challenges, including:
Nurse staffing shortages and variability
Workforce burnout, turnover, and engagement
Labor cost pressure and productivity targets
Regulatory, credentialing, and compliance needs
Translate healthcare workforce and operational complexity into clear, credible solution narratives
Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders
Solution Design & Technical Leadership
Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements
Support discovery sessions, pilots, and proofs of concept tailored to provider organizations
Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems)
Sales Partnership & Deal Strategy
Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans
Help map customer pain points to measurable improvements in:
Staffing efficiency and coverage
Workforce satisfaction and retention
Operational performance and cost control
Patient experience and quality indicators
Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input
Enablement & Feedback
Maintain enterprise demo environments, provider specific use cases, and demo narratives
Enable Sales teams with persona based messaging for nursing, HR, and operations leaders
Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization
Support feature launches with updated provider focused messaging and demonstrations
WHAT YOU'LL NEED
5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS
Direct experience supporting provider organizations and enterprise level sales cycles
Strong familiarity with healthcare workforce, staffing, and operational workflows
Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams
Proven ability to present complex software in a way that resonates with frontline informed leadership
Excellent executive presence, storytelling, and problem solving skills
Ability to travel up to 40%
Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred
Familiarity with EHR integrations and provider enterprise systems preferred
Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred
Experience supporting regulated healthcare environments with strong security and compliance requirements preferred
BENEFITS
Flexible and generous paid time off
Competitive medical, dental, vision and life insurance
401(k) employer matching program
Parental leave
Wellness resources
Charitable matching program
On-site workout facilities (Leawood, Gilbert, Burlington)
Community outreach groups
Tuition reimbursement
Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.