Sr Salesforce Administrator

Salesforce Administrator – Hybrid (Washington State Residents Only) Location: Hybrid (must reside in the state of Washington) Work Authorization: US Citizens and Green Card holders only About the Role: We are seeking an experienced Salesforce Administrator to provide advanced administrative and management support for our Client Salesforce Financial Cloud and Field Service platforms. In this pivotal role, you will leverage your deep knowledge of Salesforce to optimize system capabilities, drive business objectives, and support stakeholders across the organization. Key Responsibilities: • Implement and manage advanced Salesforce configuration changes (Flows, assignment rules, approval processes, fields, page layouts, record types, custom settings, apps, actions, dashboards, reports, and mobile administration). • Oversee user and license management, including setup, deactivation, roles, profiles, permissions, public groups, and organization-wide sharing rules. • Perform complex administration tasks such as SSO, information security, data privacy, object customization, automation, and advanced reporting. • Engage stakeholders in product visioning, prioritization, and requirements gathering to deliver solutions that meet business needs. • Identify opportunities for improvement by recognizing underutilized platform features. • Enhance and maintain Salesforce data quality, implementing rules and automation where necessary. • Conduct proactive system maintenance, including security reviews, release updates, health checks, and optimizations. • Provide ongoing user support, encourage user adoption, and deliver training as needed. • Develop technical documentation to support system changes and enhancements. Minimum Qualifications: • Bachelor’s degree in Business, Project Management, Information Management, or a related field, or equivalent experience • Minimum 3 years of Salesforce Administration experience with at least 2 years of Salesforce Field Service Preferred Qualifications: • Certified Salesforce Administrator • Experience with both Agile and Waterfall project delivery methodologies • Industry certifications such as PMP, Lean, or Six Sigma Knowledge, Skills, and Abilities: • In-depth knowledge of Salesforce platform administration, including expertise in the Field Services module • Strong data management and analysis skills • Ability to translate technical concepts for business audiences and effectively communicate design options • Experience working in Agile and DevOps release management environments • Strong stakeholder management and relationship-building skills • Ability to navigate competing priorities and adapt to changing tasks and requirements • Collaborative mindset, with the ability to work independently and as part of a multidisciplinary team • Preferred: understanding of Salesforce triggers, Apex, or API integrations If you are passionate about leveraging Salesforce to drive business value and thrive in a collaborative, dynamic environment, we’d love to connect with you. Reach out to Nick Bieler for more information or to schedule a call. [email protected] Apply tot his job