Sr Revenue Operations Analyst
Join TrueCommerce at a critical point in our growth.
The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind our new logo motion. This role drives visibility into pipeline, conversion, and forecast accuracy, and provides the data and insight that sales leadership uses to run the business across North America and EMEA.
You will work closely with sales leaders and the VP of Revenue Operations to translate pipeline activity into clear performance signals and actionable recommendations. This is not a reporting role. It is an analytical role that connects data to decisions.
What You'll Do:
Pipeline and Data Management
Own NetSuite CRM data quality across all new business opportunities
Maintain accurate stage progression, close dates, required fields, and deal metadata
Build and enforce data standards, validation rules, and pipeline hygiene processes
Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership
Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability
Pipeline Coverage and Funnel Performance
Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments
Build and maintain pipeline dashboards by stage, source, segment, rep, and region
Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately
Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
Identifyperformance gaps, quantify impact on bookings, and deliver recommendations not just reports
Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Forecast and Performance Visibility
Support the weekly forecast process with rep-level rollups across NA and EMEA
Track forecast accuracy trends across reps, teams, and segments over time
Maintain scenario models across commit, upside, and risk categories
Build accuracy improvement loops that make each forecast cycle better than the last
Provide executive leaders with forward-looking pipeline risk and opportunity signals
Quota, Territory, and Capacity Insights
Track quota attainment across all new business roles globally
Maintain quota coverage visibility and surface capacity gaps by segment and region
Support territory and segmentation analysis across NA, EMEA, and Channel motions
Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics
AI and Automation
Identify manual, repetitive analytical processes and build automated workflows to replace them
Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research
Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators
Success in Year One:
Pipeline reflects real opportunity and risk with no dead weight sitting in the funnel
Coverage consistently aligns to the 3.5x plan across all segments and regions
Forecast accuracy improves measurably quarter over quarter
Data in NetSuite is clean, trusted, and no longer debated in leadership reviews
Sales leadership uses your analysis to make decisions, not just acknowledge reports
Requirements for Success:
Required
3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment
Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)
Advanced analytical skills with the ability to move from raw data to business insight and recommendation
Experience with a BI tool such as Power BI, Tableau, or QuickSight
Clear, concise communication with the ability to present findings to sales leaders and executives
Comfort operating in a fast-moving environment where processes are still being built
Preferred
Experience in a PE-backed, high-growth SaaS company operatingunder board-level scrutiny
Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports
Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Perks & Benefits
Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.
Please visit our careers website for additional information
The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind our new logo motion. This role drives visibility into pipeline, conversion, and forecast accuracy, and provides the data and insight that sales leadership uses to run the business across North America and EMEA.
You will work closely with sales leaders and the VP of Revenue Operations to translate pipeline activity into clear performance signals and actionable recommendations. This is not a reporting role. It is an analytical role that connects data to decisions.
What You'll Do:
Pipeline and Data Management
Own NetSuite CRM data quality across all new business opportunities
Maintain accurate stage progression, close dates, required fields, and deal metadata
Build and enforce data standards, validation rules, and pipeline hygiene processes
Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership
Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability
Pipeline Coverage and Funnel Performance
Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments
Build and maintain pipeline dashboards by stage, source, segment, rep, and region
Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately
Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
Identifyperformance gaps, quantify impact on bookings, and deliver recommendations not just reports
Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Forecast and Performance Visibility
Support the weekly forecast process with rep-level rollups across NA and EMEA
Track forecast accuracy trends across reps, teams, and segments over time
Maintain scenario models across commit, upside, and risk categories
Build accuracy improvement loops that make each forecast cycle better than the last
Provide executive leaders with forward-looking pipeline risk and opportunity signals
Quota, Territory, and Capacity Insights
Track quota attainment across all new business roles globally
Maintain quota coverage visibility and surface capacity gaps by segment and region
Support territory and segmentation analysis across NA, EMEA, and Channel motions
Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics
AI and Automation
Identify manual, repetitive analytical processes and build automated workflows to replace them
Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research
Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators
Success in Year One:
Pipeline reflects real opportunity and risk with no dead weight sitting in the funnel
Coverage consistently aligns to the 3.5x plan across all segments and regions
Forecast accuracy improves measurably quarter over quarter
Data in NetSuite is clean, trusted, and no longer debated in leadership reviews
Sales leadership uses your analysis to make decisions, not just acknowledge reports
Requirements for Success:
Required
3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment
Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)
Advanced analytical skills with the ability to move from raw data to business insight and recommendation
Experience with a BI tool such as Power BI, Tableau, or QuickSight
Clear, concise communication with the ability to present findings to sales leaders and executives
Comfort operating in a fast-moving environment where processes are still being built
Preferred
Experience in a PE-backed, high-growth SaaS company operatingunder board-level scrutiny
Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports
Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
Perks & Benefits
Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.
Please visit our careers website for additional information