Sr Product Specialist(ISG)
About the role: We are looking for a Senior Laboratory Informatics Consultant to support a global pharmaceutical client by implementing, configuring, validating, and supporting LabWare LIMS and Empower CDS systems in a regulated (GxP) environment. This is a hands‑on, senior‑level role for an expert who enjoys working across the full system lifecycle — from requirements analysis to go‑live and hypercare — in close collaboration with business, IT, and project teams. What you will do: LabWare LIMS Configure end‑to‑end LabWare LIMS solutions (products, analyses, calculations, sample lifecycle) Work with pharma templates (item codes, sample plans, analysis, variations, products) Build and maintain analysis calculations and basic algorithms Use SQL to extract and support data within the LabWare structure Support LIMS across multiple environments (Dev, QA/Staging, Production) Empower CDS Perform Empower CDS installations across Dev, Test, Training, Production, and DR environments Support system changes, upgrades, and issue resolution Collaborate with business and IS teams to clarify CDS requirements Delivery & collaboration Analyze business requirements and translate them into compliant system solutions Support validation and documentation activities in a regulated environment Coordinate with project team members during implementation Support go‑live and hypercare together with RUN/support teams Act as a trusted senior SME in a global, virtual setup What we are looking for: Mandatory hands‑on experience with: LabWare LIMS, Empower CDS Strong experience in pharma / regulated lab environments (GxP) Experience working across multiple system environments Proficiency with MS Office, Windows, Adobe PDF, MS Access Strong communication skills in a remote / online environment High level of ownership, reliability, and ability to work independently Nice to have Experience with global laboratory programs Exposure to audits and inspections Experience with LIMS–CDS integrations Why join: Senior, high‑impact role with real ownership Work on mission‑critical lab systems International exposure in a regulated pharma environment Long‑term project potential Benefits Cognizant: Be Well program - Designed with flexibility in mind to meet the diverse needs of each associate, provides the physical, mental and financial support needed to navigate life and work. Here are a few highlights of the program: Physical and mental wellbeing – Access to benefits and programs that support your physical and mental health Private Medical Subscription or Insurance Life insurance Employee Assistance Program – a variety of mental wellbeing resources designed to support you on your mental health journey Life & Work culture – Benefits that empower you to make time for yourself and the things that matter at work and outside of it Annual leave – 22 working days Professional development - trainings, workshops, certifications - we facilitate access to high quality training programs and certifications on both technical and soft-skills areas, aligned with business needs and personal goals CogHR107 Please note that only suitable candidates will be contacted. Cognizant and its affiliated companies are firmly committed to protecting your privacy. This Candidate Privacy Notice provides you with all the details on what we do with Personal Information we collect during and after the recruitment process.