Sr Manager, Same Day Delivery Operations Excellence

Remote Full-time
Join Our Team and Shape the Future of Ultra-Fast Shopping Experiences
We're seeking an experienced and ambitious Sr Manager to lead our Same Day Delivery Operations Excellence team, driving the success of our ultra-fast shopping experience for clients in North America. As a key member of our Quick and Regional Logistics (R2L) association, you will be responsible for network delivery cost and customer experience, leveraging your expertise to make a significant impact on our business.
Job Summary:

Competitive salary: $25/hour
Immediate start date available
Full-time employment with a private company
8-hour workdays
Location: Nashville, USA (remote work options available)

As a Sr Manager, you will lead a team of 10+ program managers, establishing and reviewing daily and weekly metrics on last-mile business performance. You will develop and maintain the SSD strategy and playbook for improving last-mile delivery cost and quality, building and maintaining relationships with cross-functional teams, including Amazon Flex, Finance, Delivery Operations Tech, and Field Operations.
Key Responsibilities:

Manage a team of 10+ program managers
Establish and review daily and weekly metrics on last-mile business performance
Develop and maintain the SSD strategy and playbook for improving last-mile delivery cost and quality
Build and maintain relationships with cross-functional teams
Present business performance to key executive and VP leaders

Essential Qualifications:

3+ years of team management experience
3+ years of supply chain expertise
MBA

Preferred Qualifications:

Experience delivering cross-functional projects
Experience analyzing and communicating results to senior management
Experience defining and executing program requirements
Experience owning program strategy and end-to-end delivery
Experience working with, presenting to, and influencing senior leaders up to VP level

We Want to Hear From You!
If you're a motivated and experienced professional looking to make a significant impact, don't hesitate to apply. Join our team and let's build the future together.
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