Sr. Data & Insights Consultant
About the position Analytics and Business Insights is a team of Program managers and Data & Insights professionals focused on managing a portfolio of Client services initiatives with strategic, cross-functional and client impact and designing data solutions that evolve Client payment performance optimization value proposition and enhance business performance capabilities of Client services to drive client success. As part of the Analytics and Business Insights organization, the Sr. Data & Insights Consultant will create data assets and actionable data insights for CS 2030 strategic and transformation initiatives portfolio within Client Services areas and help to deliver findings from those insights to stakeholders. Prior to completing an analysis, this role will source and process the necessary data from internal data sets and platforms, rendering insights into compelling data assets, dashboards, presentations and visualizations. Experience in utilizing big data is critical to the success of the role as is the ability to deliver effective data insights reporting and visualization solutions. Innovation and a willingness to challenge traditional paradigms are also paramount to the success of the role. Responsibilities • Manage development, adoption and scaling of data analytics solutions that provide actionable insights and holistic view of business performance, enabling robust and comprehensive dialogues with stakeholders on improvement opportunities and optimization strategies. • Collaborate with GBO, CSDAI, GTMS, Product, Risk and Disputes teams to drive development, integration, and refinement of highly relevant new data solutions. • Create and present data analytics deliverables to colleagues in the Client services, other internal stakeholders with varying degrees of analytical and technical expertise. • Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses. Requirements • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD. • Payments industry experience required, i.e. acquiring, issuing, transaction processing, etc. • Advanced skills for manipulating data from a variety of source - big data skills (e.g. Hadoop, Hive, Spark), ML/AI models and SQL skills required. • Strong program management skills with broad experience in managing large and complex projects. • Strong teamwork and collaboration skills with the ability to work effectively with cross-functional groups. • Experience in visualizing data with tools like Tableau and Power BI. • Proficient in MS Office applications with advanced skills in MS Excel. • Excellent written and verbal communication skills. • Effective influencing and negotiation skills. Nice-to-haves • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD. Benefits • Medical • Dental • Vision • 401 (k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness Program Apply tot his job