Solutions Engineer, Advanced - Dallas, Texas (Remote or Hybrid)
Job title: Solutions Engineer, Advanced - Dallas, Texas (Remote or Hybrid) in Dallas, TX at AFL
Company: AFL
Job description: Description :AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train everyone, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.What We Offer:
Flexible time off policy
Remote Office Schedule (outside of Dallas/Fort Worth area)
A hybrid office schedule for local employees
401K Company match (up to 4% - dollar for dollar)
Professional development, training, and tuition reimbursement programs
Excellent medical, dental, vision, and life insurance policy options
Opportunities for career advance with an industry leading company!
ResponsibilitiesBusiness Alignment:
Understands and aligns with business needs of the customers
Understands and aligns with business needs of Sales and Product teams
Suggests product changes to customer/s aligning with business goals
Provides monthly updates on customer NPD, technical innovation, and business outlook
Tactical Engagement:
Owns new product requirements and engages with customer to create product requirements
Categorizes product requirements by product hierarchy and assigns product priority
Works closely with Product Line Managers and Engineering teams to action new product development
Builds an end-to-end solution connectivity diagram
Develops Product mock-up plans for end-to-end connectivity working closely with applications engineering
Develops a test plan to ensure solution meets link requirements
Works closely with Engineering to implement and test the solution link
Resolves any technical issues before and during deployment of products at customer sites
Ensures customer success in product reception and deployment
Networks:
Develops an understanding of the customer's current and near-term network topology for fiber connectivity
Supports customer site visits for new product testing, deployment, and operationalizing
Owns and guides technical product development timelines based on customer network needs
Participates in technical demos and prepares technical content
Prepares current and near-term customer network topologies
Specifications and Standards:
Participates in industry conferences to learn trends affecting product development
Works with Fujikura team to align on technology and development priorities
Guides technical specs development with the customer and product team
Sets NPD priorities with project and program management based on trends and standard needs
Owns a product category and participates in standards development
Engages partners for near term NPD working closely with product teams
Organizational:
Aligns with sales team on identifying key sales accounts needing Solutions Engineering (SE) support
Aligns with PLM team on gaps and providing SE support on strategic accounts
Creates and keeps updated front end and back-end process flows for SEs engagement
Create and maintains basic documentation to enable customer and internal team engagements
Continuously identifies gaps in customer engagement and works to setup and execute on mitigation strategies
Personal Qualities
Excellent communication skills in both written and verbal form with external and internal
Excellent organizational skills, detail-oriented approach and thorough in completing
Flexible and adaptable to work in a rapidly changing, fast-paced
Must be highly motivated with a strong sense of urgency and desire to meet customer
Ability to collaborate with other departments to ensure a stellar customer
Ability to comment on engineering drawings of physical infrastructure layouts on different data center architectures.
Innovative and creative with problem solving
Demonstrated ability to work at peak performance in keeping the team focus, goals and forecast in the forefront.
Ability to sense and relate observations into business
Ability to work independently and as a team
Ability to manage multiple customers and motivate and support team members
Qualifications
Engineering degree, RCDD/CNIDP/CDCD or other networking design certification
5+ years of data center, cabling, and fiber optic connectivity solutions experience
Working Conditions
Primary work environment is an office environment
Periodic travel required, domestic and global
Ability to work extended hours to accommodate global operations may be required
Minimum EducationMinimum EducationPreferred Degree or TypeBachelor’s Degree: BS or BAEngineering, related Technical Field, or Business
Expected salary:
Location: Dallas, TX
Apply for the job now!
Apply Now
Company: AFL
Job description: Description :AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train everyone, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.What We Offer:
Flexible time off policy
Remote Office Schedule (outside of Dallas/Fort Worth area)
A hybrid office schedule for local employees
401K Company match (up to 4% - dollar for dollar)
Professional development, training, and tuition reimbursement programs
Excellent medical, dental, vision, and life insurance policy options
Opportunities for career advance with an industry leading company!
ResponsibilitiesBusiness Alignment:
Understands and aligns with business needs of the customers
Understands and aligns with business needs of Sales and Product teams
Suggests product changes to customer/s aligning with business goals
Provides monthly updates on customer NPD, technical innovation, and business outlook
Tactical Engagement:
Owns new product requirements and engages with customer to create product requirements
Categorizes product requirements by product hierarchy and assigns product priority
Works closely with Product Line Managers and Engineering teams to action new product development
Builds an end-to-end solution connectivity diagram
Develops Product mock-up plans for end-to-end connectivity working closely with applications engineering
Develops a test plan to ensure solution meets link requirements
Works closely with Engineering to implement and test the solution link
Resolves any technical issues before and during deployment of products at customer sites
Ensures customer success in product reception and deployment
Networks:
Develops an understanding of the customer's current and near-term network topology for fiber connectivity
Supports customer site visits for new product testing, deployment, and operationalizing
Owns and guides technical product development timelines based on customer network needs
Participates in technical demos and prepares technical content
Prepares current and near-term customer network topologies
Specifications and Standards:
Participates in industry conferences to learn trends affecting product development
Works with Fujikura team to align on technology and development priorities
Guides technical specs development with the customer and product team
Sets NPD priorities with project and program management based on trends and standard needs
Owns a product category and participates in standards development
Engages partners for near term NPD working closely with product teams
Organizational:
Aligns with sales team on identifying key sales accounts needing Solutions Engineering (SE) support
Aligns with PLM team on gaps and providing SE support on strategic accounts
Creates and keeps updated front end and back-end process flows for SEs engagement
Create and maintains basic documentation to enable customer and internal team engagements
Continuously identifies gaps in customer engagement and works to setup and execute on mitigation strategies
Personal Qualities
Excellent communication skills in both written and verbal form with external and internal
Excellent organizational skills, detail-oriented approach and thorough in completing
Flexible and adaptable to work in a rapidly changing, fast-paced
Must be highly motivated with a strong sense of urgency and desire to meet customer
Ability to collaborate with other departments to ensure a stellar customer
Ability to comment on engineering drawings of physical infrastructure layouts on different data center architectures.
Innovative and creative with problem solving
Demonstrated ability to work at peak performance in keeping the team focus, goals and forecast in the forefront.
Ability to sense and relate observations into business
Ability to work independently and as a team
Ability to manage multiple customers and motivate and support team members
Qualifications
Engineering degree, RCDD/CNIDP/CDCD or other networking design certification
5+ years of data center, cabling, and fiber optic connectivity solutions experience
Working Conditions
Primary work environment is an office environment
Periodic travel required, domestic and global
Ability to work extended hours to accommodate global operations may be required
Minimum EducationMinimum EducationPreferred Degree or TypeBachelor’s Degree: BS or BAEngineering, related Technical Field, or Business
Expected salary:
Location: Dallas, TX
Apply for the job now!
Apply Now