Solutions Engineer
Riverbed. Empower the Experience
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com
Position
Title: Solutions Engineer
Location: Germany, remote
What you will do
Act as a trusted technical advisor for enterprise customers throughout the sales cycle
Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
Gradually build deep working knowledge across the full Riverbed portfolio, including network performance and observability solutions
Conduct structured discovery sessions to uncover technical challenges and business outcomes
Translate customer pains into value-based solution architectures
Build compelling narratives that link technical capabilities to measurable business impact
Deliver high-impact product demonstrations, workshops and executive briefings
Lead Proof of Value (PoV) and pilot engagements from definition through execution and outcome validation
Present results and recommendations to technical and executive audiences
Support RFIs/RFPs with strong technical and architectural input
Contribute to internal enablement, knowledge sharing, and best practices within the SE team
What makes you an ideal candidate
Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
Strong consultative mindset with the ability to connect technical insights to business outcomes
Comfortable engaging with both deep technical audiences and C‑level stakeholders
Confident presenter with excellent storytelling and communication skills
Collaborative team player with a proactive, self-driven mindset
Structured, reliable, and customer-focused in complex enterprise environments
Fluency in German and English
Ability to travel up to ~40%
What we offer
Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
Benefits & Perks vary by Country.
About Riverbed
With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
Check us out on:www.riverbed.com@LifeAtRiverbed
Tags
#LI-AP1
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com
Position
Title: Solutions Engineer
Location: Germany, remote
What you will do
Act as a trusted technical advisor for enterprise customers throughout the sales cycle
Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
Gradually build deep working knowledge across the full Riverbed portfolio, including network performance and observability solutions
Conduct structured discovery sessions to uncover technical challenges and business outcomes
Translate customer pains into value-based solution architectures
Build compelling narratives that link technical capabilities to measurable business impact
Deliver high-impact product demonstrations, workshops and executive briefings
Lead Proof of Value (PoV) and pilot engagements from definition through execution and outcome validation
Present results and recommendations to technical and executive audiences
Support RFIs/RFPs with strong technical and architectural input
Contribute to internal enablement, knowledge sharing, and best practices within the SE team
What makes you an ideal candidate
Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
Strong consultative mindset with the ability to connect technical insights to business outcomes
Comfortable engaging with both deep technical audiences and C‑level stakeholders
Confident presenter with excellent storytelling and communication skills
Collaborative team player with a proactive, self-driven mindset
Structured, reliable, and customer-focused in complex enterprise environments
Fluency in German and English
Ability to travel up to ~40%
What we offer
Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
Benefits & Perks vary by Country.
About Riverbed
With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
Check us out on:www.riverbed.com@LifeAtRiverbed
Tags
#LI-AP1