Solar Account Manager-Phone

Remote Full-time
Job Summary: We are seeking a motivated and dynamic Solar Account Manager to join our Residential Solar team. The ideal candidate will play a crucial role in driving our residential solar business by effectively promoting and selling our solar solutions to homeowners. From initial contact to closing the sale, the Solar Account Manager will be responsible for guiding customers through the solar sales process, addressing their questions and concerns, and ultimately helping them make informed decisions about going solar. This role is full-time and offers competitive benefits, base salary + commission, and has great opportunities for personal and professional growth in a booming industry. Primary Responsibilities: Generate and qualify leads for residential solar through various channels, including referrals, marketing campaigns, and phone-based outreach efforts. Engage with prospective customers to understand their energy needs, assess their eligibility for solar, and present the benefits of our solar solutions. Conduct thorough virtual consultations and presentations to educate customers on the features of our solar products, including cost savings, maintenance, terms, and financing when applicable. Collaborate with internal teams, including operations and customer support, to ensure smooth processing of lease agreements and installations. Build confidence, generate excitement, and maintain consumer interest by using listening and negotiation skills when confronted with objections, skepticism, conflicts, etc. and counters with specific alternatives. Effectively manage full cycle sales process by maintaining accurate records of sales activities, customer interactions, and pipeline status using multiple Customer Relationship Management (CRM) software. Properly manage time to ensure prospecting activities, customer communications, project management duties, and virtual meetings are efficiently completed. Build and maintain strong relationships with customers, providing ongoing support and addressing any inquiries or concerns they may have. Stay updated on industry trends, regulatory changes, and competitive offerings to effectively position our lease products in the market. Achieve and/or exceed sales targets and key performance indicators (KPIs) set by the company. Required Skills: Excellent communication and negotiation skills, with the ability to build rapport and trust with customers. Detail-oriented with strong organizational and time management abilities. Self-motivated and results-driven, with a passion for renewable energy and sustainability. Ability to manage multiple lines of consumer communication including but not limited to inbound/outbound phone calls, emails, video and online inquiries. Ability to work independently and as part of a team in a fast-paced environment. Proven track record in sales, preferably in the energy/solar industry or related field. Proven ability to maintain and prioritize job related tasks. Proficiency Microsoft Office Suite (particularly Outlook and PowerPoint). Understanding of residential solar products, financing options, and industry dynamics is preferred but not required. Ability to interpret, analyze and evaluate information relative to selling techniques. Highly entrepreneurial mindset with a strong desire to succeed. Able to think critically and adapt to a dynamic market. Comfortable and can effectively work in a remote environment. Minimum Education, Experience and Requirements: Bachelor’s degree in Business, Marketing, Sales, or related professional experience is preferred. Experience with residential/direct to consumer sales and CRM software is preferred. Must have reliable transportation and flexibility to travel up to 25% of the time for quarterly training events, sales meetings and team events. Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position. Salary Range: $45,000.00 - $50,000.00 *This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included. This role is also eligible for an uncapped sales commission. How We Support Your Wellbeing: Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey. Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions. Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents. Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services. Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools. Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks. Equal Opportunity Employment : It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact [email protected].
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